The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited August 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
Nursing home report
NHC Place Cool Springs
Registered name: NHC PLACE AT COOL SPRINGS
FRANKLIN, TN · Medicare-certified · 121 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
NHC Place Cool Springs in Franklin, TN has an overall rating of 4 out of 5 stars, with 4-star scores for health inspections, staffing, and quality measures. Reported nurse staffing is 4.97 hours per resident per day, above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.9737 hrs/resident/day
Quality measures
Last inspection: September 14, 2022Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9737.
Staffing detail
- Registered nurses
- 1.12
- Licensed practical nurses
- 1.26
- Nurse aides
- 2.58
- Weekend nursing
- 4.35
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 36%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%4.3%Worsening
Residents with a fall causing major injury
12.5%3.3%Improving
Residents with pressure ulcers (bedsores)
5.2%2.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%13%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.3%35%Worsening
Residents whose ability to walk got worse
—31.5%—
Long-stay residents on antianxiety or sleep medication
6.9%8.3%Worsening
Short-stay residents newly given an antipsychotic
0.7%0.8%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
14.8%24.7%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—85.3%—
Long-stay residents given the pneumonia vaccine
87.5%93.3%Improving
Short-stay residents given the seasonal flu vaccine
—62.3%—
Short-stay residents given the pneumonia vaccine
48.7%64.8%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited August 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure residents and staff were tested for COVID-19. Cited September 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 886 — 42 CFR §483.80 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited August 2019 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NATIONAL HEALTHCARE CORPORATION · 69 homes · 3.9 stars avg
- Occupancy
- 70 residents on an average day (58% of 121 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.