The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: E
Nursing home report
NHC HEALTHCARE, MILAN
MILAN, TN · Medicare-certified · 117 beds
In good standing
For-profitChain member
4 of 5 overall
NHC Healthcare, Milan has an overall rating of 4 out of 5 stars, with strong quality measures (5 out of 5) and average health inspection and staffing ratings (3 out of 5 each). Reported nurse staffing is 3.69 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.693 hrs/resident/day
Quality measures
Last inspection: August 27, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.693.
Staffing detail
- Registered nurses
- 0.90
- Licensed practical nurses
- 0.63
- Nurse aides
- 2.16
- Weekend nursing
- 3.35
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 40%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12%Worsening
Residents with a fall causing major injury
4.4%Worsening
Residents with pressure ulcers (bedsores)
7.7%Improving
Residents with a urinary tract infection
1.9%Improving
Residents who lost too much weight
4%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
6.3%Worsening
Residents whose ability to walk got worse
8.8%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
17%Improving
Short-stay residents newly given an antipsychotic
2%Improving
Residents with a long-term catheter
0.5%Improving
Residents with new or worsening incontinence
9.6%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
98%Steady
Short-stay residents given the pneumonia vaccine
87.7%Worsening
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited June 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2021 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to notify residents about certain money balances and to return resident funds when someone was discharged, evicted, or died. Cited August 2025 — isolated incident, potential for harm.
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F-Tag 569 — 42 CFR §483.10 — S/S: D
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONAL HEALTHCARE CORPORATION · 68 homes · 4 stars avg
- Occupancy
- 97.8 residents on an average day (84% of 117 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.