The nursing home failed to protect residents from abuse and neglect by others. Cited March 2023 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
NHC HEALTHCARE, KNOXVILLE
KNOXVILLE, TN · Medicare-certified · 127 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
NHC Healthcare, Knoxville has a 2-star overall rating, with 2 stars for health inspections and 1 star for staffing, while quality measures are 5 stars. There were no fines in the last 24 months, but the facility has a recent abuse citation and recent inspection citations related to abuse/neglect, food handling, and residents’ safe, clean, comfortable environment.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: November 5, 2024Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Staffing detail
Total staff turnover: 57%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.5%Improving
Residents with a fall causing major injury
3.6%Improving
Residents with pressure ulcers (bedsores)
10.9%Improving
Residents with a urinary tract infection
1.5%Improving
Residents who lost too much weight
6.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
22.3%Improving
Residents whose ability to walk got worse
26%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
32.3%Worsening
Short-stay residents newly given an antipsychotic
0.7%Worsening
Residents with a long-term catheter
0.4%Worsening
Residents with new or worsening incontinence
15.3%Improving
Residents with depressive symptoms
2.4%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
92.7%Steady
Short-stay residents given the pneumonia vaccine
96.4%Steady
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2023 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to coordinate resident assessments with required screening and make needed service referrals. Cited December 2018 — limited pattern, potential for harm.
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F-Tag 644 — 42 CFR §483.20 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited March 2023 — isolated incident, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: D
Recent history
- INSPECTION
Health inspection found 1 health deficiency.
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- INSPECTION
Health inspection found 7 health deficiencies.
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- INSPECTION
Health inspection found 2 health deficiencies.
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Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONAL HEALTHCARE CORPORATION · 68 homes · 4 stars avg
- Occupancy
- 95.1 residents on an average day (75% of 127 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.