The nursing home failed to provide services that met professional standards of quality. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G
Nursing home report
NEW MARK REHAB AND HEALTHCARE CENTER
KANSAS CITY, MO · Medicare-certified · 199 beds
Needs attention
For-profitChain member
1 of 5 overall
Overall rating: 1 of 5 stars. NEW MARK REHAB AND HEALTHCARE CENTER has very low staffing (1 of 5 stars) and reported nurse staffing below the federal benchmark (3.28 vs 4.1 hours per resident per day), with a 2-star health inspection rating, a recent federal penalty, and $4,186 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2808 hrs/resident/day
Quality measures
Last inspection: January 26, 2026Penalties, last 24 months: $4,186recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2808.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 0.75
- Nurse aides
- 2.23
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 70%
Registered nurse turnover: 89%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
22.4%Improving
Residents with a fall causing major injury
8.8%Improving
Residents with pressure ulcers (bedsores)
3%Improving
Residents with a urinary tract infection
1%Worsening
Residents who lost too much weight
6.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
17.8%Improving
Residents whose ability to walk got worse
22.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
31.8%Worsening
Short-stay residents newly given an antipsychotic
2.1%Improving
Residents with a long-term catheter
0.2%Improving
Residents with new or worsening incontinence
18.3%Improving
Residents with depressive symptoms
29.8%Worsening
Long-stay residents given the seasonal flu vaccine
91.3%Steady
Long-stay residents given the pneumonia vaccine
76.1%Worsening
Short-stay residents given the seasonal flu vaccine
45.9%Steady
Short-stay residents given the pneumonia vaccine
41.4%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $4,186 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $12,204 in total fines.
- $4,186
Federal fine
Sep 26, 2025
- $8,018
Federal fine
Feb 13, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AMA HOLDINGS · 14 homes · 1.5 stars avg
- Occupancy
- 157.9 residents on an average day (79% of 199 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.