The nursing home failed to provide services that met professional standards of quality. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G
Nursing home report
NEW MARK REHAB AND HEALTHCARE CENTER
KANSAS CITY, MO · Medicare-certified · 199 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Overall rating: 1 out of 5 stars. NEW MARK REHAB AND HEALTHCARE CENTER in Kansas City has a 1-star staffing rating, with reported nurse staffing at 3.51 hours per resident per day below the federal benchmark of 4.1; it also has a recent federal penalty and $4,261 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5122 hrs/resident/day
Quality measures
Last inspection: January 26, 2026Penalties, last 24 months: $4,261recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5122.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.77
- Nurse aides
- 2.37
- Weekend nursing
- 3.19
Hours per resident per day.
Total staff turnover: 71%
Registered nurse turnover: 86%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.7%23.8%Improving
Residents with a fall causing major injury
8.4%6.6%Improving
Residents with pressure ulcers (bedsores)
3.4%4.3%Worsening
Residents with a urinary tract infection
0.8%1.4%Worsening
Residents who lost too much weight
8.1%10.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
26%15.4%Improving
Residents whose ability to walk got worse
28.5%20.6%Improving
Long-stay residents on antianxiety or sleep medication
27.4%38.6%Worsening
Short-stay residents newly given an antipsychotic
2.4%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.6%14.4%Improving
Residents with depressive symptoms
13.4%64.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91.3%—
Long-stay residents given the pneumonia vaccine
79.4%61.6%Worsening
Short-stay residents given the seasonal flu vaccine
—45.9%—
Short-stay residents given the pneumonia vaccine
50.6%10.5%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $4,261 was recorded.
- PENALTY
A federal fine of $4,186 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $12,279 in total fines.
- $4,261
Federal fine
Sep 26, 2025
- $8,018
Federal fine
Feb 13, 2024
Operator & ownership
Recent ownership change · Sep 1, 2024
Now operated by New Mark Rehab and Healthcare Center, previously New Mark Care Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AMA HOLDINGS · 13 homes · 1.6 stars avg
- Occupancy
- 156.8 residents on an average day (79% of 199 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.