The nursing home failed to provide services that met professional standards of quality. Cited March 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: K
Nursing home report
NEW LONDON SUB-ACUTE AND NURSING
WATERFORD, CT · Medicare-certified · 120 beds
Needs attention
Special Focus candidateAbuse citationFor-profit
1 of 5 overall
New London Sub-Acute and Nursing in Waterford, CT has a 1-star overall rating, with a 1-star health inspection rating and a special focus facility/candidate flag. Staffing is 3.57 hours per resident per day, below the 4.1 federal benchmark, and the facility has had $83,770 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5716 hrs/resident/day
Quality measures
Last inspection: February 6, 2026Penalties, last 24 months: $83,770special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5716.
Staffing detail
- Registered nurses
- 0.64
- Licensed practical nurses
- 0.85
- Nurse aides
- 2.08
- Weekend nursing
- 3.17
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
25.2%Worsening
Residents with a fall causing major injury
3.4%Steady
Residents with pressure ulcers (bedsores)
5.9%Improving
Residents with a urinary tract infection
1.9%Worsening
Residents who lost too much weight
6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
23.1%Improving
Residents whose ability to walk got worse
13.1%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
18%Worsening
Short-stay residents newly given an antipsychotic
3%Steady
Residents with a long-term catheter
0.4%Improving
Residents with new or worsening incontinence
24.1%Worsening
Residents with depressive symptoms
12.2%Improving
Long-stay residents given the seasonal flu vaccine
99%Steady
Long-stay residents given the pneumonia vaccine
78.2%Worsening
Short-stay residents given the seasonal flu vaccine
85.7%Steady
Short-stay residents given the pneumonia vaccine
43.7%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: K
The nursing home failed to ensure residents were free from significant medication errors. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited March 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: J
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited August 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: H
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $22,315 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $34,600 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $26,855 was recorded.
Penalties & enforcement
On record with Medicare: 6 fines · $92,590 in total fines.
- $22,315
Federal fine
Feb 6, 2026
- $34,600
Federal fine
Jun 30, 2025
- $26,855
Federal fine
Mar 27, 2025
- $2,470
Federal fine
Aug 14, 2023
- $2,117
Federal fine
Aug 7, 2023
- $4,233
Federal fine
Jul 17, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 95.6 residents on an average day (80% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.