The nursing home failed to provide services that met professional standards of quality. Cited March 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: K
Nursing home report
NEW LONDON SUB-ACUTE AND NURSING
WATERFORD, CT · Medicare-certified · 120 beds
Needs attention
Special Focus candidateAbuse citationFor-profit
Data as of July 1, 2026
1 of 5 overall
1 out of 5 stars overall. This is a special focus facility/SFF candidate with a 1-star health inspection rating, 2-star staffing, reported nurse staffing below the federal benchmark (3.61 vs 4.1 hours per resident per day), and $83,770 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.6107 hrs/resident/day
Quality measures
Last inspection: April 22, 2026Penalties, last 24 months: $83,770special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6107.
Staffing detail
- Registered nurses
- 0.56
- Licensed practical nurses
- 0.85
- Nurse aides
- 2.20
- Weekend nursing
- 3.27
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 52%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%21.3%Improving
Residents with a fall causing major injury
5%5.7%Worsening
Residents with pressure ulcers (bedsores)
7.3%6.3%Improving
Residents with a urinary tract infection
2%2.5%No change
Residents who lost too much weight
5.3%7.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%31.1%Worsening
Residents whose ability to walk got worse
12.4%15.5%Worsening
Long-stay residents on antianxiety or sleep medication
16.2%18.3%Worsening
Short-stay residents newly given an antipsychotic
5%3.6%Improving
Residents with a long-term catheter
0.7%1.1%No change
Residents with new or worsening incontinence
30.9%29.8%Improving
Residents with depressive symptoms
8.6%49.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99%—
Long-stay residents given the pneumonia vaccine
74.3%80.7%Improving
Short-stay residents given the seasonal flu vaccine
—85.7%—
Short-stay residents given the pneumonia vaccine
62.9%23.5%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: K
The nursing home failed to protect residents from abuse and neglect by others. Cited April 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to ensure residents were free from significant medication errors. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $22,315 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $34,600 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $26,855 was recorded.
Penalties & enforcement
On record with Medicare: 6 fines · $92,590 in total fines.
- $22,315
Federal fine
Feb 6, 2026
- $34,600
Federal fine
Jun 30, 2025
- $26,855
Federal fine
Mar 27, 2025
- $2,470
Federal fine
Aug 14, 2023
- $2,117
Federal fine
Aug 7, 2023
- $4,233
Federal fine
Jul 17, 2023
Operator & ownership
Recent ownership change · Jun 30, 2017
Now operated by New London Sub-acute and Nursing, previously New London Rehab & Care of Waterford.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 96.1 residents on an average day (80% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.