The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
New Horizons Care Center
Lovell, WY · Medicare-certified · 85 beds
Needs attention
Government-run
5 of 5 overall
New Horizons Care Center has a 5-star overall rating, with a strong staffing rating but only 3 stars for quality measures and 4 stars for health inspections. It reported 3.85 nurse hours per resident per day versus the 4.1 federal benchmark and had $7,521 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.8476 hrs/resident/day
Quality measures
Last inspection: April 2, 2025Penalties, last 24 months: $7,521recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8476.
Staffing detail
- Registered nurses
- 0.91
- Licensed practical nurses
- 0.40
- Nurse aides
- 2.54
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 32%
Registered nurse turnover: 14%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.6%26.5%Worsening
Residents with a fall causing major injury
7.1%9.3%Worsening
Residents with pressure ulcers (bedsores)
0%3.3%Worsening
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
3.6%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.6%2%Improving
Residents whose ability to walk got worse
7.1%2.3%Improving
Long-stay residents on antianxiety or sleep medication
23.6%19.2%Improving
Residents with a long-term catheter
2.3%0%Improving
Residents with new or worsening incontinence
12.4%22.4%Worsening
Residents with depressive symptoms
6.4%8.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%81.5%Worsening
Short-stay residents given the pneumonia vaccine
—100%—
What the inspectors found
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $7,521 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $20,450 in total fines.
- $7,521
Federal fine
Aug 28, 2024
- $12,929
Federal fine
May 23, 2023
Operator & ownership
- Ownership
- Government - Hospital district
- Occupancy
- 56.4 residents on an average day (66% of 85 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.