The home failed to provide safe, appropriate pain management for a resident who needed it. Cited July 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Nursing home report
NANS POINTE REHABILITATION AND NURSING
SUFFOLK, VA · Medicare-certified · 148 beds
Needs attention
For-profitChain member
1 of 5 overall
1 of 5 stars overall. NANS POINTE REHABILITATION AND NURSING has the lowest overall rating, with 1-star health inspection and staffing ratings; reported staffing is 3.39 hours per resident per day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3852 hrs/resident/day
Quality measures
Last inspection: October 23, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3852.
Staffing detail
- Registered nurses
- 0.30
- Licensed practical nurses
- 1.01
- Nurse aides
- 2.07
- Weekend nursing
- 3.00
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 82%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5%8.6%Worsening
Residents with a fall causing major injury
1%0.9%No change
Residents with pressure ulcers (bedsores)
10.6%10.4%No change
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
4.3%1.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.6%32.2%Worsening
Residents whose ability to walk got worse
10.9%45.8%Worsening
Long-stay residents on antianxiety or sleep medication
13.7%21.4%Worsening
Short-stay residents newly given an antipsychotic
0%1%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
26.2%32.5%Worsening
Residents with depressive symptoms
16.3%9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—68.1%—
Long-stay residents given the pneumonia vaccine
68.9%55.6%Worsening
Short-stay residents given the seasonal flu vaccine
—14.4%—
Short-stay residents given the pneumonia vaccine
22.7%13.9%Worsening
What the inspectors found
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly dispose of garbage and other waste. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 814 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide services that met professional standards of quality. Cited July 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 24 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $5,293 in total fines.
- $5,293
Federal fine
Jun 12, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of EASTERN HEALTHCARE GROUP · 18 homes · 1.3 stars avg
- Occupancy
- 126.6 residents on an average day (86% of 148 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.