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Nursing home report

Mountain Ridge Center

Registered name: Mountain Ridge Center, Genesis HealthCare

FRANKLIN, NH · Medicare-certified · 86 beds

Needs attention
Special Focus candidateFor-profitChain member
Data as of September 1, 2026
1 of 5 overall

Mountain Ridge Center in Franklin, NH has a 1-star overall rating, with 1-star health inspection, staffing, and quality ratings. It is a Special Focus Facility candidate/attention flag facility, had $38,842 in fines in the last 24 months, and reported nurse staffing of 3.40 hours per resident per day versus the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.4019 hrs/resident/day

Quality measures

Last inspection: May 29, 2026Penalties, last 24 months: $38,842special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4019.

Staffing detail

Registered nurses
0.72
Licensed practical nurses
0.72
Nurse aides
1.96
Weekend nursing
2.91

Hours per resident per day.

Total staff turnover: 68%
Registered nurse turnover: 62%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20%26.7%Worsening

Residents with a fall causing major injury

3.1%1.8%Improving

Residents with pressure ulcers (bedsores)

10.1%15.5%Worsening

Residents with a urinary tract infection

0%1.9%Worsening

Residents who lost too much weight

6.2%4.3%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

47.3%31.2%Improving

Residents whose ability to walk got worse

24.3%21.6%Improving

Long-stay residents on antianxiety or sleep medication

15.8%24.5%Worsening

Short-stay residents newly given an antipsychotic

2.4%2.9%No change

Residents with a long-term catheter

1.6%0%Improving

Residents with new or worsening incontinence

30.4%34.1%Worsening

Residents with depressive symptoms

29.5%14%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—98.6%—

Long-stay residents given the pneumonia vaccine

100%94.5%Worsening

Short-stay residents given the seasonal flu vaccine

—81.4%—

Short-stay residents given the pneumonia vaccine

74.2%77.4%Improving

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: J

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: F

The home failed to protect residents’ right to organize and take part in resident and family groups. Cited May 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 565 — 42 CFR §483.10 — S/S: E

The nursing home failed to provide services that met professional standards of quality. Cited May 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D

The nursing home failed to ensure residents were free from significant medication errors. Cited May 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $38,842 was recorded.

  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $16,702 was recorded.

  5. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  6. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  7. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  8. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $38,842 in total fines.

  • Federal fine

    May 29, 2026

    $38,842

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of GENESIS HEALTHCARE · 184 homes · 2.3 stars avg
Occupancy
59.8 residents on an average day (70% of 86 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.