Registered name: Mountain Ridge Center, Genesis HealthCare
FRANKLIN, NH · Medicare-certified · 86 beds
Needs attention
Special Focus candidateFor-profitChain member
Data as of September 1, 2026·
★★★★★1 of 5 overall
Mountain Ridge Center in Franklin, NH has a 1-star overall rating, with 1-star health inspection, staffing, and quality ratings. It is a Special Focus Facility candidate/attention flag facility, had $38,842 in fines in the last 24 months, and reported nurse staffing of 3.40 hours per resident per day versus the 4.1 federal benchmark.
Last inspection: May 29, 2026Penalties, last 24 months: $38,842special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4019.
Staffing detail
Registered nurses
0.72
Licensed practical nurses
0.72
Nurse aides
1.96
Weekend nursing
2.91
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 62%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
20%26.7%Worsening
Residents with a fall causing major injury
3.1%1.8%Improving
Residents with pressure ulcers (bedsores)
10.1%15.5%Worsening
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
6.2%4.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
47.3%31.2%Improving
Residents whose ability to walk got worse
24.3%21.6%Improving
Long-stay residents on antianxiety or sleep medication
15.8%24.5%Worsening
Short-stay residents newly given an antipsychotic
2.4%2.9%No change
Residents with a long-term catheter
1.6%0%Improving
Residents with new or worsening incontinence
30.4%34.1%Worsening
Residents with depressive symptoms
29.5%14%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.6%—
Long-stay residents given the pneumonia vaccine
100%94.5%Worsening
Short-stay residents given the seasonal flu vaccine
—81.4%—
Short-stay residents given the pneumonia vaccine
74.2%77.4%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: J
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited May 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited May 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The nursing home failed to ensure residents were free from significant medication errors. Cited May 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
PENALTY
A federal fine of $38,842 was recorded.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $16,702 was recorded.
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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Penalties & enforcement
On record with Medicare: 1 fine · $38,842 in total fines.
Federal fine
May 29, 2026
$38,842
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of GENESIS HEALTHCARE · 184 homes · 2.3 stars avg
Occupancy
59.8 residents on an average day (70% of 86 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.