The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Nursing home report
Mountain Ridge Center, Genesis HealthCare
FRANKLIN, NH · Medicare-certified · 86 beds
Needs attention
For-profitChain member
1 of 5 overall
Mountain Ridge Center in Franklin, NH has a 1-star overall rating, with 1-star health inspection, staffing, and quality measures ratings. It is below the federal staffing benchmark (3.40 vs. 4.1 hours per resident per day), has the lowest overall rating flag, and had no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3991 hrs/resident/day
Quality measures
Last inspection: June 20, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3991.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 0.79
- Nurse aides
- 1.91
- Weekend nursing
- 3.06
Hours per resident per day.
Total staff turnover: 67%
Registered nurse turnover: 64%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.4%Improving
Residents with a fall causing major injury
1.2%Improving
Residents with pressure ulcers (bedsores)
9.6%Steady
Residents with a urinary tract infection
4.2%Improving
Residents who lost too much weight
4.6%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
32.7%Worsening
Residents whose ability to walk got worse
25.7%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
13.7%Worsening
Short-stay residents newly given an antipsychotic
4.5%Steady
Residents with a long-term catheter
0.8%Improving
Residents with new or worsening incontinence
28%Worsening
Residents with depressive symptoms
23.2%Improving
Long-stay residents given the seasonal flu vaccine
98.6%Steady
Long-stay residents given the pneumonia vaccine
99.6%Steady
Short-stay residents given the seasonal flu vaccine
81.4%Steady
Short-stay residents given the pneumonia vaccine
70.8%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The home failed to provide timely, quality lab services and tests needed by residents. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 770 — 42 CFR §483.50 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 63.8 residents on an average day (74% of 86 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.