The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Nursing home report
Mountain Ridge Center
Registered name: Mountain Ridge Center, Genesis HealthCare
FRANKLIN, NH · Medicare-certified · 86 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Mountain Ridge Center in Franklin, NH has a 1 out of 5 overall rating, with 1-star staffing and quality measures; reported nursing staffing is below the federal benchmark (3.40 vs. 4.1 hours per resident/day), and the facility has had a recent federal penalty with $16,702 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.4019 hrs/resident/day
Quality measures
Last inspection: June 20, 2025Penalties, last 24 months: $16,702recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4019.
Staffing detail
- Registered nurses
- 0.72
- Licensed practical nurses
- 0.72
- Nurse aides
- 1.96
- Weekend nursing
- 2.91
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 62%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20%26.7%Worsening
Residents with a fall causing major injury
3.1%1.8%Improving
Residents with pressure ulcers (bedsores)
10.1%15.5%Worsening
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
6.2%4.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
47.3%31.2%Improving
Residents whose ability to walk got worse
24.3%21.6%Improving
Long-stay residents on antianxiety or sleep medication
15.8%24.5%Worsening
Short-stay residents newly given an antipsychotic
2.4%2.9%No change
Residents with a long-term catheter
1.6%0%Improving
Residents with new or worsening incontinence
30.4%34.1%Worsening
Residents with depressive symptoms
29.5%14%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.6%—
Long-stay residents given the pneumonia vaccine
100%94.5%Worsening
Short-stay residents given the seasonal flu vaccine
—81.4%—
Short-stay residents given the pneumonia vaccine
74.2%77.4%Improving
What the inspectors found
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
The home failed to provide timely, quality lab services and tests needed by residents. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 770 — 42 CFR §483.50 — S/S: D
Recent history
- PENALTY
A federal fine of $16,702 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $16,702 in total fines.
- $16,702
Federal fine
May 29, 2026
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 185 homes · 2.4 stars avg
- Occupancy
- 59.8 residents on an average day (70% of 86 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.