The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
MOUNT CARMEL CARE CENTER
LENOX, MA · Medicare-certified · 69 beds
In good standing
Non-profitChain member
3 of 5 overall
MOUNT CARMEL CARE CENTER (LENOX, MA) has an overall rating of 3 out of 5 stars, with 3-star health inspection and staffing scores and a lower 2-star quality measures rating. It reports 4.22 nurse staffing hours per resident per day, slightly above the federal benchmark of 4.1, with $0 in fines in the last 24 months; recent inspection issues included pressure ulcer care, enough nursing staff, and nurse competency.
Facility ratings
Health inspections
Staffing
4.2156 hrs/resident/day
Quality measures
Last inspection: April 23, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2156.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 1.41
- Nurse aides
- 2.07
- Weekend nursing
- 3.93
Hours per resident per day.
Total staff turnover: 75%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.2%22.9%Improving
Residents with a fall causing major injury
8.8%0%Improving
Residents with pressure ulcers (bedsores)
6.9%4.3%Improving
Residents with a urinary tract infection
1.9%4.5%Worsening
Residents who lost too much weight
7.8%11.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16%25.6%Worsening
Residents whose ability to walk got worse
—16.4%—
Long-stay residents on antianxiety or sleep medication
12.7%20%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%1.5%Worsening
Residents with new or worsening incontinence
23.5%22.5%Improving
Residents with depressive symptoms
14.3%5.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
96.5%100%Improving
Short-stay residents given the seasonal flu vaccine
—93.2%—
Short-stay residents given the pneumonia vaccine
79.3%90.5%Improving
What the inspectors found
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: F
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 883 — 42 CFR §483.80 — S/S: E
The home failed to let the resident help develop and carry out their own care plan. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $46,410 in total fines.
- $46,410
Federal fine
Apr 10, 2024
Operator & ownership
- Ownership
- Non profit - Church related
- Chain
- Part of CARMELITE SISTERS FOR THE AGED AND INFIRMED · 3 homes · 3.7 stars avg
- Occupancy
- 59.6 residents on an average day (86% of 69 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.