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Nursing home report

MONTOWESE CENTER FOR HEALTH & REHABILITATION

NORTH HAVEN, CT · Medicare-certified · 120 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

Montowese Center for Health & Rehabilitation in North Haven, CT has a 2-star overall rating, with a 1-star health inspection rating, a 3-star staffing rating, and a 5-star quality measures rating. It reports nurse staffing below the federal benchmark (3.83 vs. 4.1 hours per resident per day) and has $10,033 in fines in the last 24 months, including a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.8334 hrs/resident/day

Quality measures

Last inspection: January 27, 2026Penalties, last 24 months: $10,033recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8334.

Staffing detail

Registered nurses
0.50
Licensed practical nurses
1.23
Nurse aides
2.11
Weekend nursing
3.38

Hours per resident per day.

Total staff turnover: 41%
Registered nurse turnover: 56%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

5.7%11.5%Worsening

Residents with a fall causing major injury

1.3%0%Improving

Residents with pressure ulcers (bedsores)

5.6%6.1%Worsening

Residents with a urinary tract infection

0%3.6%Worsening

Residents who lost too much weight

5.5%8.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

8.1%15.1%Worsening

Residents whose ability to walk got worse

6.7%19.7%Worsening

Long-stay residents on antianxiety or sleep medication

14.5%18.5%Worsening

Short-stay residents newly given an antipsychotic

1.4%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

37.5%23.9%Improving

Residents with depressive symptoms

7.6%36.7%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

86.7%

Long-stay residents given the pneumonia vaccine

82.9%74.1%Worsening

Short-stay residents given the seasonal flu vaccine

71%

Short-stay residents given the pneumonia vaccine

71.9%51.9%Worsening

What the inspectors found

The nursing home failed to ensure residents were free from significant medication errors. Cited August 2022 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2022 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

The nursing home failed to provide services that met professional standards of quality. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $10,033 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $10,033 in total fines.

  • Federal fine

    Dec 23, 2024

    $10,033

Operator & ownership

Recent ownership change · Jun 7, 2024

Now operated by Montowese Center for Health and Rehabilitation, previously Montowese Health & Rehabilitation Center.

Ownership
For profit - Limited Liability company
Chain
Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.1 stars avg
Occupancy
110.8 residents on an average day (92% of 120 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.