The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 622 — 42 CFR §483.15 — S/S: G
Nursing home report
HOLYOKE, MA · Medicare-certified · 84 beds
4 out of 5 stars overall. Inspection and staffing are both middling at 3 stars, quality measures are strong at 5 stars, reported nurse staffing is slightly above the federal benchmark (4.23 vs 4.1 hours per resident per day), and the facility had $8,278 in fines in the last 24 months with a recent federal penalty.
Health inspections
Staffing
4.2316 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2316.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited April 2025 — isolated incident, actual harm.
F-Tag 622 — 42 CFR §483.15 — S/S: G
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited September 2022 — limited pattern, potential for harm.
F-Tag 726 — 42 CFR §483.35 — S/S: E
The home failed to let residents or their legal representatives access or buy copies of their records. Cited December 2025 — isolated incident, potential for harm.
F-Tag 573 — 42 CFR §483.10 — S/S: D
The home failed to provide appropriate foot care for residents. Cited December 2025 — isolated incident, potential for harm.
F-Tag 687 — 42 CFR §483.25 — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited April 2025 — isolated incident, potential for harm.
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
Reported nurse staffing met or exceeded the federal recommendation.
Health inspection found 1 health deficiency.
Health inspection found 2 health deficiencies.
Health inspection found 2 health deficiencies.
A federal fine of $8,278 was recorded.
On record with Medicare: 1 fine · $8,278 in total fines.
Federal fine
Apr 4, 2025
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.