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Nursing home report

Intersect Health Care of Forest Hills

Registered name: Mission Point Nursing & Physical Rehabilitation Ce

Grand Rapids, MI · Medicare-certified · 58 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

Intersect Health Care of Forest Hills has a 2-star overall rating, with 2 stars for health inspections but stronger 4-star staffing and quality measures. It has a recent federal penalty and $48,868 in fines over the last 24 months; reported staffing is 4.20 hours per resident per day, slightly above the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

4.199 hrs/resident/day

Quality measures

Last inspection: June 25, 2025Penalties, last 24 months: $48,868recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.199.

Staffing detail

Registered nurses
0.74
Licensed practical nurses
0.90
Nurse aides
2.57
Weekend nursing
3.45

Hours per resident per day.

Total staff turnover: 57%
Registered nurse turnover: 44%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

17.9%17.9%No change

Residents with a fall causing major injury

3.7%8.7%Worsening

Residents with pressure ulcers (bedsores)

5.5%3.4%Improving

Residents with a urinary tract infection

0%2.2%Worsening

Residents who lost too much weight

2.5%10.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

13.2%5.7%Improving

Residents whose ability to walk got worse

11.3%

Long-stay residents on antianxiety or sleep medication

15%18.4%Worsening

Short-stay residents newly given an antipsychotic

1.7%

Residents with a long-term catheter

1.5%0%Improving

Residents with new or worsening incontinence

17.6%18.7%Worsening

Residents with depressive symptoms

8.5%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

91%

Short-stay residents given the pneumonia vaccine

92.6%94.5%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited July 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

The nursing home failed to provide services that met professional standards of quality. Cited July 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G

The nursing home failed to make sure its activities program was led by a qualified professional. Cited July 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 680 — 42 CFR §483.24 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $48,868 was recorded.

  7. INSPECTION

    Health inspection found 29 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $48,868 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Jul 17, 2024

    38 days
  • Federal fine

    Jul 17, 2024

    $48,868

Operator & ownership

Recent ownership change · Feb 14, 2020

Now operated by Mission Point of Forest Hills, LLC, previously Cascade Care Center, INC.

Ownership
For profit - Corporation
Chain
Part of MISSION POINT HEALTHCARE SERVICES · 21 homes · 2.6 stars avg
Occupancy
53.9 residents on an average day (93% of 58 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.