Nursing home report
Registered name: MISSION CARE AT HOLYOKE
HOLYOKE, MA · Medicare-certified · 125 beds
MissionCare at Holyoke in Holyoke, MA has a 2 out of 5 overall rating, with 2-star health inspections and 3-star staffing and quality scores. It is below the federal staffing benchmark (3.69 vs 4.1 hours per resident per day), has had $32,920 in fines in the last 24 months, and has a recent abuse citation.
Health inspections
Staffing
3.6854 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6854.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J
The home failed to protect residents from being separated from others or confined to their rooms. Cited November 2025 — isolated incident, actual harm.
F-Tag 603 — 42 CFR §483.12 — S/S: G
The nursing home failed to ensure residents were free from significant medication errors. Cited January 2023 — isolated incident, actual harm.
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited June 2025 — limited pattern, potential for harm.
F-Tag 756 — 42 CFR §483.45(c) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
A federal fine of $15,935 was recorded.
Health inspection found 3 health deficiencies.
Health inspection found 10 health deficiencies.
A federal fine of $16,985 was recorded.
On record with Medicare: 2 fines · $32,920 in total fines.
Federal fine
Nov 25, 2025
Federal fine
Apr 1, 2025
Now operated by Mission Care at Holyoke, previously Mount Saint Vincent Care Center.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
