Nursing home report
HOLYOKE, MA · Medicare-certified · 125 beds
MISSION CARE AT HOLYOKE has an overall rating of 2 out of 5 stars, with 2-star health inspections, 3-star staffing, and 4-star quality measures. It has $32,920 in fines in the last 24 months, a recent abuse citation, and reported nurse staffing of 3.77 hours per resident per day, below the federal benchmark of 4.1.
Health inspections
Staffing
3.7698 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7698.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J
The home failed to protect residents from being separated from others or confined to their rooms. Cited November 2025 — isolated incident, actual harm.
F-Tag 603 — 42 CFR §483.12 — S/S: G
The nursing home failed to ensure residents were free from significant medication errors. Cited January 2023 — isolated incident, actual harm.
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited June 2025 — limited pattern, potential for harm.
F-Tag 756 — 42 CFR §483.45(c) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
A federal fine of $15,935 was recorded.
Health inspection found 3 health deficiencies.
Health inspection found 10 health deficiencies.
A federal fine of $16,985 was recorded.
On record with Medicare: 2 fines · $32,920 in total fines.
Federal fine
Nov 25, 2025
Federal fine
Apr 1, 2025
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
