The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
Heritage Hills Rehabilitation & Care Center
Registered name: Mission at Nephi Nursing and Rehabilitation
Nephi, UT · Medicare-certified · 80 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Heritage Hills Rehabilitation & Care Center in Nephi, UT has an overall rating of 4 out of 5 stars, with 4-star health inspections, 3-star quality measures, and 2-star staffing. Reported nurse staffing is 3.27 hours per resident day versus the federal benchmark of 4.1, with $0 in fines in the last 24 months and recent inspection citations related to food safety, infection control, and care planning.
Facility ratings
Health inspections
Staffing
3.2743 hrs/resident/day
Quality measures
Last inspection: May 29, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2743.
Staffing detail
- Registered nurses
- 0.88
- Licensed practical nurses
- 0.59
- Nurse aides
- 1.80
- Weekend nursing
- 2.92
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20%16.7%Improving
Residents with a fall causing major injury
3.3%2.9%No change
Residents with pressure ulcers (bedsores)
16.1%2.1%Improving
Residents with a urinary tract infection
0%2.9%Worsening
Residents who lost too much weight
0%3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.7%6.5%Worsening
Residents whose ability to walk got worse
—9.5%—
Long-stay residents on antianxiety or sleep medication
30%33.3%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%2.6%Worsening
Residents with new or worsening incontinence
9.8%20.4%Worsening
Residents with depressive symptoms
25.9%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—94.4%—
Long-stay residents given the pneumonia vaccine
100%97.1%Worsening
Short-stay residents given the seasonal flu vaccine
—95.1%—
Short-stay residents given the pneumonia vaccine
100%64.9%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited June 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jul 1, 2018
Now operated by Mission at Nephi Nursing and Rehabilitation, previously Heritage Hills Rehabilitation & Care Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of MISSION HEALTH SERVICES · 7 homes · 3.4 stars avg
- Occupancy
- 37.2 residents on an average day (46% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.