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Nursing home report

Mill Creek Center for Nursing and Rehabilitation

Winston-Salem, NC · Medicare-certified · 66 beds

Needs attention
For-profitChain member
1 of 5 overall

Mill Creek Center for Nursing and Rehabilitation has a 1 out of 5 overall rating, with 1-star health inspection, staffing, and quality ratings. It also reports staffing below the federal benchmark (3.18 vs 4.1 hours per resident per day), $16,452 in fines over the last 24 months, and a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.183 hrs/resident/day

Quality measures

Last inspection: April 14, 2025Penalties, last 24 months: $16,452recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.183.

Staffing detail

Registered nurses
0.34
Licensed practical nurses
1.00
Nurse aides
1.84
Weekend nursing
2.85

Hours per resident per day.

Total staff turnover: 70%
Registered nurse turnover: 57%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

14.9%Worsening

Residents with a fall causing major injury

2.3%Improving

Residents with pressure ulcers (bedsores)

10.2%Improving

Residents with a urinary tract infection

1.2%Steady

Residents who lost too much weight

7.5%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

25.4%Improving

Residents whose ability to walk got worse

36.8%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

22.4%Worsening

Short-stay residents newly given an antipsychotic

1.8%Worsening

Residents with a long-term catheter

2.9%Improving

Residents with new or worsening incontinence

29.8%Worsening

Residents with depressive symptoms

1.3%Improving

Long-stay residents given the seasonal flu vaccine

93.6%Steady

Long-stay residents given the pneumonia vaccine

98.8%Improving

Short-stay residents given the seasonal flu vaccine

87%Steady

Short-stay residents given the pneumonia vaccine

89.3%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: J

The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited June 2022 — widespread issue, potential for harm.

View the original federal record

F-Tag 655 — 42 CFR §483.21 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2022 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $16,452 was recorded.

  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $29,876 in total fines.

  • Federal fine

    May 29, 2024

    $16,452
  • Federal fine

    Sep 28, 2023

    $13,424

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of ALLIANCE HEALTH GROUP · 12 homes · 1.3 stars avg
Occupancy
67 residents on an average day (102% of 66 beds)
Resident voice
Resident council
Medicare history
Certified for 45 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.