The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: E
Nursing home report
METRO WEST NURSING AND REHAB CENTER
ORLANDO, FL · Medicare-certified · 120 beds
In good standing
For-profitChain member
4 of 5 overall
4 of 5 stars overall. Metro West Nursing and Rehab Center has solid quality measures at 5 stars, with average health inspection and staffing at 3 stars; reported nurse staffing is 3.73 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7277 hrs/resident/day
Quality measures
Last inspection: August 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7277.
Staffing detail
- Registered nurses
- 0.72
- Licensed practical nurses
- 0.75
- Nurse aides
- 2.26
- Weekend nursing
- 3.35
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
7.3%Improving
Residents with a fall causing major injury
2.1%Worsening
Residents with pressure ulcers (bedsores)
6.5%Worsening
Residents with a urinary tract infection
0.6%Improving
Residents who lost too much weight
2.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
4.7%Improving
Residents whose ability to walk got worse
13.3%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
8.7%Improving
Short-stay residents newly given an antipsychotic
2.5%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
9%Improving
Residents with depressive symptoms
7.3%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
98.8%Improving
What the inspectors found
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: E
The home failed to notify the resident and family in time before a transfer or discharge, including their right to appeal. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 623 — 42 CFR §483.15 — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SOVEREIGN HEALTHCARE HOLDINGS · 43 homes · 3.7 stars avg
- Occupancy
- 106.8 residents on an average day (89% of 120 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.