The nursing home failed to protect residents from abuse and neglect by others. Cited September 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
Bender Terrace of Lubbock
Registered name: MESQUITE POST ACUTE CARE
LUBBOCK, TX · Medicare-certified · 120 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall
Bender Terrace of Lubbock has a 1-star overall rating, with 1-star health inspection and staffing ratings and a 3-star quality measures rating. It reports 2.94 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has $0 in fines in the last 24 months, and is flagged for the lowest overall rating.
Facility ratings
Health inspections
Staffing
2.9384 hrs/resident/day
Quality measures
Last inspection: July 30, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9384.
Staffing detail
- Registered nurses
- 0.25
- Licensed practical nurses
- 1.21
- Nurse aides
- 1.48
- Weekend nursing
- 2.63
Hours per resident per day.
Total staff turnover: 80%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.1%5.6%Improving
Residents with a fall causing major injury
4.2%5.2%Worsening
Residents with pressure ulcers (bedsores)
6.8%10.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
7.5%3.8%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.2%5.9%Improving
Residents whose ability to walk got worse
—19.6%—
Long-stay residents on antianxiety or sleep medication
29.3%35.8%Worsening
Short-stay residents newly given an antipsychotic
—4.5%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
12.2%6.7%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—90.6%—
Long-stay residents given the pneumonia vaccine
47.9%74.1%Improving
Short-stay residents given the seasonal flu vaccine
—63.6%—
Short-stay residents given the pneumonia vaccine
26.3%39.4%Improving
What the inspectors found
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited September 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: K
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited September 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: K
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited September 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 10 health deficiencies.
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- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
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- PENALTY
A federal fine of $8,176 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $132,185 in total fines.
- $8,176
Federal fine
Aug 16, 2024
- $4,112
Federal fine
Feb 7, 2024
- $119,897
Federal fine
Sep 27, 2023
Operator & ownership
Recent ownership change · Feb 1, 2025
Now operated by Mesquite Post Acute Care, previously Bender Terrace of Lubbock.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of THE ENSIGN GROUP · 344 homes · 3.2 stars avg
- Occupancy
- 62.2 residents on an average day (52% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 18 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.