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Nursing home report

Mercy Nursing Facility at OLV

Registered name: MERCY HOSPITAL SKILLED NURSING FACILITY

LACKAWANNA, NY · Medicare-certified · 84 beds

In good standing
Non-profit
Data as of July 1, 2026
5 of 5 overall

Mercy Nursing Facility at OLV in Lackawanna, NY has an overall 5-star rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It reports 4.68 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had $0 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

4.6848 hrs/resident/day

Quality measures

Last inspection: July 24, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6848.

Staffing detail

Registered nurses
0.65
Licensed practical nurses
1.28
Nurse aides
2.75
Weekend nursing
4.03

Hours per resident per day.

Total staff turnover: 44%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

11.3%12.7%Worsening

Residents with a fall causing major injury

3.6%6.4%Worsening

Residents with pressure ulcers (bedsores)

8.2%10.2%Worsening

Residents with a urinary tract infection

1.2%0%Improving

Residents who lost too much weight

2.8%2.8%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

15.9%12.5%Improving

Residents whose ability to walk got worse

20.4%11.1%Improving

Long-stay residents on antianxiety or sleep medication

13.9%13.5%No change

Residents with a long-term catheter

0.8%0%Improving

Residents with new or worsening incontinence

30.6%33.5%Worsening

Residents with depressive symptoms

1.2%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.8%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the pneumonia vaccine

79.4%

What the inspectors found

The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 700 — 42 CFR §483.25(n) — S/S: E

The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited July 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 604 — 42 CFR §483.12 — S/S: D

The nursing home failed to provide services that met professional standards of quality. Cited July 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D

The home failed to ensure residents’ medications were free from unnecessary drugs. Cited July 2022 — isolated incident, potential for harm.

View the original federal record

F-Tag 757 — 42 CFR §483.45(d) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
82.2 residents on an average day (98% of 84 beds)
Resident voice
Resident council
Medicare history
Certified for 56 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.