Mercy Nursing Facility at OLV in Lackawanna, NY has an overall 5-star rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It reports 4.68 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had $0 in fines over the last 24 months.
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6848.
Staffing detail
Registered nurses
0.65
Licensed practical nurses
1.28
Nurse aides
2.75
Weekend nursing
4.03
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
11.3%12.7%Worsening
Residents with a fall causing major injury
3.6%6.4%Worsening
Residents with pressure ulcers (bedsores)
8.2%10.2%Worsening
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
2.8%2.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.9%12.5%Improving
Residents whose ability to walk got worse
20.4%11.1%Improving
Long-stay residents on antianxiety or sleep medication
13.9%13.5%No change
Residents with a long-term catheter
0.8%0%Improving
Residents with new or worsening incontinence
30.6%33.5%Worsening
Residents with depressive symptoms
1.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
—79.4%—
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited July 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
82.2 residents on an average day (98% of 84 beds)
Resident voice
Resident council
Medicare history
Certified for 56 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.