5/5 stars overall. Mercy Hospital Skilled Nursing Facility in Lackawanna, NY has strong ratings across the board, with 4/5 for health inspections and staffing, 5/5 for quality measures, nurse staffing above the federal benchmark (4.70 vs 4.1 hours/resident/day), and no fines in the last 24 months.
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7004.
Staffing detail
Registered nurses
0.58
Licensed practical nurses
1.23
Nurse aides
2.89
Weekend nursing
4.23
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 36%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.2%Worsening
Residents with a fall causing major injury
4.3%Worsening
Residents with pressure ulcers (bedsores)
8.3%Improving
Residents with a urinary tract infection
1.5%Improving
Residents who lost too much weight
2.8%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13.5%Worsening
Residents whose ability to walk got worse
9.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
14.8%Steady
Residents with a long-term catheter
0.7%Improving
Residents with new or worsening incontinence
31%Improving
Residents with depressive symptoms
0.3%Steady
Long-stay residents given the seasonal flu vaccine
98.8%Steady
Long-stay residents given the pneumonia vaccine
99.4%Steady
Short-stay residents given the pneumonia vaccine
82.1%Steady
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited July 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
Non profit - Corporation
Occupancy
82.1 residents on an average day (98% of 84 beds)
Resident voice
Resident council
Medicare history
Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.