The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Mercy Health Services
MILWAUKEE, WI · Medicare-certified · 60 beds
Needs attention
For-profitChain member
3 of 5 overall
Mercy Health Services in Milwaukee has a 3-star overall rating, with lower staffing and quality measures ratings at 2 stars each. Reported nurse staffing is 3.83 hours per resident per day, below the federal benchmark of 4.1, and the facility has had $14,050 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.8291 hrs/resident/day
Quality measures
Last inspection: March 2, 2026Penalties, last 24 months: $14,050recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8291.
Staffing detail
- Registered nurses
- 0.90
- Licensed practical nurses
- 0.94
- Nurse aides
- 1.99
- Weekend nursing
- 3.24
Hours per resident per day.
Total staff turnover: 65%
Registered nurse turnover: 60%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
14.1%Worsening
Residents with a fall causing major injury
3.4%Steady
Residents with pressure ulcers (bedsores)
8.6%Worsening
Residents with a urinary tract infection
2.7%Improving
Residents who lost too much weight
10.6%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
19.8%Improving
Residents whose ability to walk got worse
36.7%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
7.2%Improving
Short-stay residents newly given an antipsychotic
3.3%Improving
Residents with a long-term catheter
1.1%Worsening
Residents with new or worsening incontinence
30.7%Worsening
Residents with depressive symptoms
4.3%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
73.9%Worsening
Short-stay residents given the seasonal flu vaccine
75.9%Steady
Short-stay residents given the pneumonia vaccine
64%Worsening
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited December 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited December 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $14,050 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $47,753 in total fines.
- $14,050
Federal fine
May 13, 2024
- $33,703
Federal fine
Feb 29, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
- Occupancy
- 41.5 residents on an average day (69% of 60 beds)
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.