The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2024 — isolated incident, actual harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Mentor Hills Post Acute
MENTOR, OH · Medicare-certified · 147 beds
In good standing
For-profitChain member
2 of 5 overall
Mentor Hills Post Acute has a 2-star overall rating, with a 1-star staffing rating and reported nurse staffing below the federal benchmark (3.10 vs. 4.1 hours per resident per day). It has no fines in the last 24 months, but recent inspection citations included pressure ulcer care, infection prevention and control, and food safety standards.
Facility ratings
Health inspections
Staffing
3.1032 hrs/resident/day
Quality measures
Last inspection: June 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1032.
Staffing detail
- Registered nurses
- 0.48
- Licensed practical nurses
- 0.73
- Nurse aides
- 1.90
- Weekend nursing
- 2.83
Hours per resident per day.
Total staff turnover: 63%
Registered nurse turnover: 59%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.7%Improving
Residents with a fall causing major injury
2.9%Steady
Residents with pressure ulcers (bedsores)
10.1%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
8.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.8%Improving
Residents whose ability to walk got worse
4.1%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
31.2%Worsening
Short-stay residents newly given an antipsychotic
2%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
28.9%Improving
Residents with depressive symptoms
19.9%Worsening
Long-stay residents given the seasonal flu vaccine
95%Steady
Long-stay residents given the pneumonia vaccine
86.3%Worsening
Short-stay residents given the seasonal flu vaccine
47.5%Steady
Short-stay residents given the pneumonia vaccine
32.8%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2022 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited September 2019 — widespread issue, potential for harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited September 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 279 homes · 3 stars avg
- Occupancy
- 105.1 residents on an average day (71% of 147 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.