The nursing home failed to protect residents from abuse and neglect by others. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
MEMORIAL HEIGHTS NURSING CENTER
IDABEL, OK · Medicare-certified · 118 beds
In good standing
Non-profit
Data as of July 1, 2026
2 of 5 overall
MEMORIAL HEIGHTS NURSING CENTER in Idabel, OK has an overall rating of 2 out of 5 stars. Its staffing is 3 stars with reported nurse staffing at 3.96 hours per resident per day, slightly below the federal benchmark of 4.1, and it has no fines in the last 24 months; health inspection and quality measures are both 2 stars, with recent inspection citations involving abuse/neglect protection, food handling, and pest control.
Facility ratings
Health inspections
Staffing
3.9569 hrs/resident/day
Quality measures
Last inspection: April 15, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9569.
Staffing detail
- Registered nurses
- 0.15
- Licensed practical nurses
- 0.92
- Nurse aides
- 2.89
- Weekend nursing
- 3.85
Hours per resident per day.
Total staff turnover: 61%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%26.4%Worsening
Residents with a fall causing major injury
4.1%4.7%Worsening
Residents with pressure ulcers (bedsores)
1.5%2.9%Worsening
Residents with a urinary tract infection
11.4%11.9%No change
Residents who lost too much weight
3.4%11.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5%8.2%Worsening
Residents whose ability to walk got worse
2.1%9.3%Worsening
Long-stay residents on antianxiety or sleep medication
43.5%42%Improving
Short-stay residents newly given an antipsychotic
5%4.8%No change
Residents with a long-term catheter
5%3.6%Improving
Residents with new or worsening incontinence
7.9%22.1%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—94.9%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—51.3%—
Short-stay residents given the pneumonia vaccine
100%94.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: E
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $7,443 in total fines.
- $7,443
Federal fine
Jan 17, 2024
Operator & ownership
Recent ownership change · Apr 1, 2019
Now operated by Heartway Corporation, previously City of Hugo.
- Ownership
- Non profit - Corporation
- Occupancy
- 89.2 residents on an average day (76% of 118 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.