The home failed to keep residents’ personal and medical records private and confidential. Cited May 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: E
Nursing home report
Windsor House at Masternick Memorial
Registered name: MASTERNICK MEMORIAL HEALTH CARE CENTER
NEW MIDDLETOWN, OH · Medicare-certified · 99 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Windsor House at Masternick Memorial has an overall 4-star rating, with 4-star ratings for health inspections, staffing, and quality measures. It has no fines in the last 24 months, but reported nurse staffing is 3.87 hours per resident per day, below the federal benchmark of 4.1, and recent inspection citations included record privacy/access and pressure ulcer care issues.
Facility ratings
Health inspections
Staffing
3.8697 hrs/resident/day
Quality measures
Last inspection: May 29, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8697.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 1.12
- Nurse aides
- 2.10
- Weekend nursing
- 3.09
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 23%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.3%4.1%Improving
Residents with a fall causing major injury
2.8%2.7%No change
Residents with pressure ulcers (bedsores)
1.2%2.5%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.6%3.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.8%0%Improving
Residents whose ability to walk got worse
3.1%3.3%No change
Long-stay residents on antianxiety or sleep medication
25.4%27.8%Worsening
Short-stay residents newly given an antipsychotic
0%1.6%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
23.4%25.1%Worsening
Residents with depressive symptoms
6%1.8%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97.7%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to let residents or their legal representatives access or buy copies of their records. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 573 — 42 CFR §483.10 — S/S: D
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of WINDSOR HOUSE, INC. · 11 homes · 3.5 stars avg
- Occupancy
- 84.4 residents on an average day (85% of 99 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 17 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.