The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: E
Nursing home report
MASSACHUSETTS VETERANS HOME AT HOLYOKE
HOLYOKE, MA · Medicare-certified · 128 beds
In good standing
Government-run
Data as of July 1, 2026
Not yet rated
Overall rating: not rated. This facility has not been rated on health inspections, staffing, or quality measures; reported nurse staffing is 8.21 hours per resident per day, above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
8.2058 hrs/resident/day
Quality measures
Last inspection: February 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 8.2058.
Staffing detail
- Registered nurses
- 2.55
- Licensed practical nurses
- 0.86
- Nurse aides
- 4.80
- Weekend nursing
- 7.32
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%21.5%Improving
Residents with a fall causing major injury
0%4.4%Worsening
Residents with pressure ulcers (bedsores)
5.4%9.3%Worsening
Residents with a urinary tract infection
2.2%4.4%Worsening
Residents who lost too much weight
2.4%4.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
26.6%20.7%Improving
Residents whose ability to walk got worse
12.7%14.9%Worsening
Long-stay residents on antianxiety or sleep medication
14.6%23.5%Worsening
Residents with a long-term catheter
0%3.7%Worsening
Residents with new or worsening incontinence
25%22.5%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
91.4%89.4%Worsening
Short-stay residents given the seasonal flu vaccine
—95.7%—
Short-stay residents given the pneumonia vaccine
—71.1%—
What the inspectors found
The home failed to make sure paid feeding assistants had the training they needed. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 948 — 42 CFR §483.95 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to provide enough food and fluids to keep residents healthy. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Government - State
- Occupancy
- 113.1 residents on an average day (88% of 128 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 1 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.