Majestic Care of West Allen has a 3-star overall rating, with weak health inspection and staffing scores at 2 stars each, though quality measures are 5 stars. It also has recent federal penalty and fines of $21,645, and reported nurse staffing is 2.89 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: April 16, 2026Penalties, last 24 months: $21,645recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.8876.
Staffing detail
Registered nurses
0.36
Licensed practical nurses
0.55
Nurse aides
1.98
Weekend nursing
2.51
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
23.1%22%Improving
Residents with a fall causing major injury
2.6%3.7%Worsening
Residents with pressure ulcers (bedsores)
3.6%1.3%Improving
Residents with a urinary tract infection
0%1.2%Worsening
Residents who lost too much weight
2.9%2.7%No change
Residents who were physically restrained
1.3%0%Improving
Residents needing more help with daily activities
11.3%1.4%Improving
Residents whose ability to walk got worse
16%0%Improving
Long-stay residents on antianxiety or sleep medication
12.7%20.3%Worsening
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
1.1%0%Improving
Residents with new or worsening incontinence
34%34%No change
Residents with depressive symptoms
93.8%95.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—83.1%—
Long-stay residents given the pneumonia vaccine
100%69.1%Worsening
Short-stay residents given the seasonal flu vaccine
—80%—
Short-stay residents given the pneumonia vaccine
100%52.2%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited November 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to provide care or services that were trauma-informed and culturally competent. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 699 — 42 CFR §483.25 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $21,645 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $21,645 in total fines.
Federal fine
Mar 9, 2026
$21,645
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of MAJESTIC CARE · 35 homes · 2.4 stars avg
Occupancy
81.9 residents on an average day (85% of 96 beds)
Resident voice
Resident council
Medicare history
Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.