GoodStanding

Nursing home report

Concord Reserve

Registered name: LUTHERAN HOME

WESTLAKE, OH · Medicare-certified · 40 beds

In good standing
Non-profit
Data as of September 1, 2026
5 of 5 overall

Concord Reserve in Westlake, OH has an overall 5-star rating, with 5 stars for health inspections and 4 stars for staffing and quality measures. It reports nurse staffing above the federal benchmark (5.37 vs. 4.1 hours per resident day), no fines in the last 24 months, and recent inspection citations related to infection control, medication errors, and IV fluid administration.

Facility ratings

Health inspections

Staffing

5.367 hrs/resident/day

Quality measures

Last inspection: July 16, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.367.

Staffing detail

Registered nurses
0.65
Licensed practical nurses
1.54
Nurse aides
3.17
Weekend nursing
5.08

Hours per resident per day.

Total staff turnover: 52%
Registered nurse turnover: 39%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

6.4%5%Improving

Residents with a fall causing major injury

4.1%6.9%Worsening

Residents with pressure ulcers (bedsores)

7.2%5%Improving

Residents with a urinary tract infection

1.4%1.8%No change

Residents who lost too much weight

12.1%8.7%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.8%14.9%No change

Residents whose ability to walk got worse

—20.1%—

Long-stay residents on antianxiety or sleep medication

31%18.8%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

29.8%27.6%Improving

Residents with depressive symptoms

1.4%7.7%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—100%—

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

—99.3%—

Short-stay residents given the pneumonia vaccine

99.3%100%Improving

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2020 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The nursing home failed to keep medication mistakes below the allowed level. Cited July 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: D

The home failed to ensure IV fluids were given safely and appropriately when needed. Cited November 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 694 — 42 CFR §483.25 — S/S: D

The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited August 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 604 — 42 CFR §483.12 — S/S: D

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
58.6 residents on an average day (146% of 40 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.