Concord Reserve in Westlake, OH has an overall 5-star rating, with 5 stars for health inspections and 4 stars for staffing and quality measures. It reports nurse staffing above the federal benchmark (5.37 vs. 4.1 hours per resident day), no fines in the last 24 months, and recent inspection citations related to infection control, medication errors, and IV fluid administration.
Last inspection: July 16, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.367.
Staffing detail
Registered nurses
0.65
Licensed practical nurses
1.54
Nurse aides
3.17
Weekend nursing
5.08
Hours per resident per day.
Total staff turnover: 52%
Registered nurse turnover: 39%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
6.4%5%Improving
Residents with a fall causing major injury
4.1%6.9%Worsening
Residents with pressure ulcers (bedsores)
7.2%5%Improving
Residents with a urinary tract infection
1.4%1.8%No change
Residents who lost too much weight
12.1%8.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.8%14.9%No change
Residents whose ability to walk got worse
—20.1%—
Long-stay residents on antianxiety or sleep medication
31%18.8%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
29.8%27.6%Improving
Residents with depressive symptoms
1.4%7.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—99.3%—
Short-stay residents given the pneumonia vaccine
99.3%100%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to keep medication mistakes below the allowed level. Cited July 2026 — isolated incident, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: D
The home failed to ensure IV fluids were given safely and appropriately when needed. Cited November 2025 — isolated incident, potential for harm.
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F-Tag 694 — 42 CFR §483.25 — S/S: D
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
58.6 residents on an average day (146% of 40 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.