The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Los Arcos Del Norte Care Center
El Paso, TX · Medicare-certified · 124 beds
Needs attention
Government-run
Data as of September 1, 2026
1 of 5 overall
Los Arcos Del Norte Care Center in El Paso has a 1-star overall rating, with 1-star staffing and a staffing level below the federal benchmark (3.31 vs 4.1 hours per resident day). It also has a recent federal penalty, $14,130 in fines over the last 24 months, and cited problems with pressure ulcer care, care planning, and safeguarding resident records.
Facility ratings
Health inspections
Staffing
3.3053 hrs/resident/day
Quality measures
Last inspection: August 22, 2025Penalties, last 24 months: $14,130recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3053.
Staffing detail
- Registered nurses
- 0.39
- Licensed practical nurses
- 1.07
- Nurse aides
- 1.85
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 57%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10%11.5%Worsening
Residents with a fall causing major injury
1.5%2.9%Worsening
Residents with pressure ulcers (bedsores)
9.7%4.9%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.2%8.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.8%2%Improving
Residents whose ability to walk got worse
3.2%7.1%Worsening
Long-stay residents on antianxiety or sleep medication
19%21.1%Worsening
Short-stay residents newly given an antipsychotic
0%2.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.5%4.4%Improving
Residents with depressive symptoms
0%3.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—81.9%—
Long-stay residents given the pneumonia vaccine
71.2%69.1%Worsening
Short-stay residents given the seasonal flu vaccine
—27.9%—
Short-stay residents given the pneumonia vaccine
14.3%32.1%Improving
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to ensure staff were educated about residents’ rights and the facility’s responsibilities for proper care. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 942 — 42 CFR §483.95 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- PENALTY
A federal fine of $14,130 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,130 in total fines.
- $14,130
Federal fine
May 21, 2026
Operator & ownership
- Ownership
- Government - Hospital district
- Occupancy
- 82.3 residents on an average day (66% of 124 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 15 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.