The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
LAUREL HEIGHTS COMMUNITY CARE
SAN FRANCISCO, CA · Medicare-certified · 32 beds
In good standing
For-profit
5 of 5 overall
5 out of 5 stars overall. Laurel Heights Community Care has 4-star health inspection and staffing ratings, 5-star quality measures, no fines in the last 24 months, and reported nurse staffing of 4.00 hours per resident per day versus the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.9974 hrs/resident/day
Quality measures
Last inspection: July 31, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9974.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 0.80
- Nurse aides
- 2.80
- Weekend nursing
- 3.94
Hours per resident per day.
Total staff turnover: 13%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.3%4.5%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
0%3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.2%4.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
36%5%Improving
Residents whose ability to walk got worse
—22.6%—
Long-stay residents on antianxiety or sleep medication
3.2%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.1%3.5%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97%—
Long-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,018 in total fines.
- $8,018
Federal fine
Apr 19, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 30.4 residents on an average day (95% of 32 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 15 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.