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Nursing home report

LAKE COUNTRY HEALTH SERVICES

OCONOMOWOC, WI · Medicare-certified · 100 beds

Needs attention
For-profitChain member
2 of 5 overall

LAKE COUNTRY HEALTH SERVICES in Oconomowoc, WI has a 2-star overall rating, with 2-star health inspection results and 3-star staffing and quality ratings. It has had $120,868 in fines in the last 24 months, a recent federal penalty, and reported nurse staffing of 3.51 hours per resident day versus the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.5143 hrs/resident/day

Quality measures

Last inspection: August 27, 2025Penalties, last 24 months: $120,868recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5143.

Staffing detail

Registered nurses
0.99
Licensed practical nurses
0.51
Nurse aides
2.02
Weekend nursing
3.13

Hours per resident per day.

Total staff turnover: 54%
Registered nurse turnover: 46%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15%7.7%Improving

Residents with a fall causing major injury

4.8%3.4%Improving

Residents with pressure ulcers (bedsores)

6.1%5.3%Improving

Residents with a urinary tract infection

16.4%1.8%Improving

Residents who lost too much weight

0%6.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

20.5%10.9%Improving

Residents whose ability to walk got worse

30.9%

Long-stay residents on antianxiety or sleep medication

11.1%19.6%Worsening

Short-stay residents newly given an antipsychotic

1.1%2%Worsening

Residents with a long-term catheter

2.5%7.7%Worsening

Residents with new or worsening incontinence

24.2%27.2%Worsening

Residents with depressive symptoms

6.4%14.5%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

97.1%

Long-stay residents given the pneumonia vaccine

98.4%100%Improving

Short-stay residents given the seasonal flu vaccine

91.7%

Short-stay residents given the pneumonia vaccine

93.8%98.7%Improving

What the inspectors found

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited November 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $16,985 was recorded.

  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $103,883 was recorded.

  7. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $120,868 in total fines · 1 payment denial.

  • Federal fine

    Mar 12, 2025

    $16,985
  • Medicare/Medicaid payment denial

    Nov 4, 2024

    8 days
  • Federal fine

    Nov 4, 2024

    $103,883

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
80 residents on an average day (80% of 100 beds)
Resident voice
Resident council
Medicare history
Certified for 16 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.