LAKE COUNTRY HEALTH SERVICES in Oconomowoc, WI has a 2-star overall rating, with 2-star health inspection results and 3-star staffing and quality ratings. It has had $120,868 in fines in the last 24 months, a recent federal penalty, and reported nurse staffing of 3.51 hours per resident day versus the 4.1 federal benchmark.
Last inspection: August 27, 2025Penalties, last 24 months: $120,868recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5143.
Staffing detail
Registered nurses
0.99
Licensed practical nurses
0.51
Nurse aides
2.02
Weekend nursing
3.13
Hours per resident per day.
Total staff turnover: 54%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
15%7.7%Improving
Residents with a fall causing major injury
4.8%3.4%Improving
Residents with pressure ulcers (bedsores)
6.1%5.3%Improving
Residents with a urinary tract infection
16.4%1.8%Improving
Residents who lost too much weight
0%6.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.5%10.9%Improving
Residents whose ability to walk got worse
—30.9%—
Long-stay residents on antianxiety or sleep medication
11.1%19.6%Worsening
Short-stay residents newly given an antipsychotic
1.1%2%Worsening
Residents with a long-term catheter
2.5%7.7%Worsening
Residents with new or worsening incontinence
24.2%27.2%Worsening
Residents with depressive symptoms
6.4%14.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.1%—
Long-stay residents given the pneumonia vaccine
98.4%100%Improving
Short-stay residents given the seasonal flu vaccine
—91.7%—
Short-stay residents given the pneumonia vaccine
93.8%98.7%Improving
What the inspectors found
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited March 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
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PENALTY
A federal fine of $16,985 was recorded.
INSPECTION
Health inspection found 3 health deficiencies.
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PENALTY
A federal payment denial was recorded.
PENALTY
A federal fine of $103,883 was recorded.
INSPECTION
Health inspection found 14 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $120,868 in total fines · 1 payment denial.
Federal fine
Mar 12, 2025
$16,985
Medicare/Medicaid payment denial
Nov 4, 2024
8 days
Federal fine
Nov 4, 2024
$103,883
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
80 residents on an average day (80% of 100 beds)
Resident voice
Resident council
Medicare history
Certified for 16 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.