Knollwood Nursing Center in Worcester, MA has an overall rating of 4 out of 5 stars. Its health inspection and quality measures are both 4 stars, staffing is 3 stars with reported nurse staffing slightly above the federal benchmark (4.27 vs 4.1 hours per resident day), and there were no fines in the last 24 months.
Last inspection: December 15, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2725.
Staffing detail
Registered nurses
0.69
Licensed practical nurses
1.05
Nurse aides
2.53
Weekend nursing
3.87
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
9.4%15.2%Worsening
Residents with a fall causing major injury
3.2%8.1%Worsening
Residents with pressure ulcers (bedsores)
5.4%2.2%Improving
Residents with a urinary tract infection
0%8.2%Worsening
Residents who lost too much weight
5.7%11.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.7%13.2%Improving
Residents whose ability to walk got worse
—20.1%—
Long-stay residents on antianxiety or sleep medication
5.5%1.8%Improving
Short-stay residents newly given an antipsychotic
0%4.8%Worsening
Residents with a long-term catheter
1.6%1.1%Improving
Residents with new or worsening incontinence
30.7%24.6%Improving
Residents with depressive symptoms
0%1.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%93.5%Worsening
Short-stay residents given the seasonal flu vaccine
—97.2%—
Short-stay residents given the pneumonia vaccine
87.8%84.9%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
76.9 residents on an average day (94% of 82 beds)
Resident voice
Resident council
Medicare history
Certified for 56 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.