The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
Nursing home report
Kirkhaven
Rochester, NY · Medicare-certified · 147 beds
Needs attention
Non-profit
1 of 5 overall
Kirkhaven in Rochester, NY has a 1-out-of-5 overall rating, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is 3.24 hours per resident per day versus the 4.1 federal benchmark, and it had $12,735 in fines plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.2398 hrs/resident/day
Quality measures
Last inspection: March 18, 2026Penalties, last 24 months: $12,735recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2398.
Staffing detail
- Registered nurses
- 0.33
- Licensed practical nurses
- 1.08
- Nurse aides
- 1.83
- Weekend nursing
- 2.94
Hours per resident per day.
Total staff turnover: 63%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
21.7%Improving
Residents with a fall causing major injury
3.6%Worsening
Residents with pressure ulcers (bedsores)
9.1%Worsening
Residents with a urinary tract infection
0.2%Steady
Residents who lost too much weight
11.6%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.4%Worsening
Residents whose ability to walk got worse
7.8%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
7.9%Improving
Short-stay residents newly given an antipsychotic
1.4%Steady
Residents with a long-term catheter
0.1%Steady
Residents with new or worsening incontinence
13.9%Worsening
Residents with depressive symptoms
10.6%Worsening
Long-stay residents given the seasonal flu vaccine
91.5%Steady
Long-stay residents given the pneumonia vaccine
20.7%Improving
Short-stay residents given the seasonal flu vaccine
56.2%Steady
Short-stay residents given the pneumonia vaccine
30.3%Improving
What the inspectors found
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $12,735 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,735 in total fines.
- $12,735
Federal fine
Dec 8, 2025
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 134.3 residents on an average day (91% of 147 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.