The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited June 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
Nursing home report
KEENE CENTER, GENESIS HEALTHCARE
KEENE, NH · Medicare-certified · 106 beds
In good standing
For-profitChain member
3 of 5 overall
KEENE CENTER, GENESIS HEALTHCARE in Keene, NH has a 3 out of 5 star overall rating, with 3-star ratings for health inspections, staffing, and quality measures. Reported nurse staffing is 3.37 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months; recent inspection citations included staffing and food service issues.
Facility ratings
Health inspections
Staffing
3.3709 hrs/resident/day
Quality measures
Last inspection: April 8, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3709.
Staffing detail
- Registered nurses
- 0.71
- Licensed practical nurses
- 0.84
- Nurse aides
- 1.82
- Weekend nursing
- 2.93
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 50%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.6%Worsening
Residents with a fall causing major injury
5.6%Improving
Residents with pressure ulcers (bedsores)
5.4%Improving
Residents with a urinary tract infection
0.4%Steady
Residents who lost too much weight
2.7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
29.7%Improving
Residents whose ability to walk got worse
25.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
15.1%Improving
Short-stay residents newly given an antipsychotic
1.1%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
26.9%Worsening
Residents with depressive symptoms
21.5%Worsening
Long-stay residents given the seasonal flu vaccine
97.4%Steady
Long-stay residents given the pneumonia vaccine
96.5%Worsening
Short-stay residents given the seasonal flu vaccine
81.2%Steady
Short-stay residents given the pneumonia vaccine
82.3%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited May 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
The nursing home failed to keep essential equipment working safely. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 79.1 residents on an average day (75% of 106 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.