ProMedica Skilled Nursing and Rehabilitation (West Allen)
Registered name: JEWEL HEALTHCARE AND REHABILITATION CENTER
ALLENTOWN, PA · Medicare-certified · 146 beds
In good standing
For-profit
Data as of July 1, 2026·
★★★★★4 of 5 overall
ProMedica Skilled Nursing and Rehabilitation (West Allen) has a 4-star overall rating, with 4-star health inspection and quality measures, but a 2-star staffing rating. Reported nurse staffing is 3.24 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: April 9, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2432.
Staffing detail
Registered nurses
0.49
Licensed practical nurses
0.75
Nurse aides
2.01
Weekend nursing
2.78
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 21%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
16.2%18.2%Worsening
Residents with a fall causing major injury
1.7%3.3%Worsening
Residents with pressure ulcers (bedsores)
2%3.5%Worsening
Residents with a urinary tract infection
1.7%0%Improving
Residents who lost too much weight
15.8%13.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.6%2.8%Improving
Residents whose ability to walk got worse
9.1%1.1%Improving
Long-stay residents on antianxiety or sleep medication
13.7%14.9%Worsening
Short-stay residents newly given an antipsychotic
0%2.9%Worsening
Residents with a long-term catheter
0.8%0.6%No change
Residents with new or worsening incontinence
25.6%20.2%Improving
Residents with depressive symptoms
7.8%71.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.3%99.2%Improving
Short-stay residents given the seasonal flu vaccine
—59.8%—
Short-stay residents given the pneumonia vaccine
66.3%88.3%Improving
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide care or services that were trauma-informed and culturally competent. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 699 — 42 CFR §483.25 — S/S: D
The home failed to make sure residents got food that met their allergies, intolerances, and preferences. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 806 — 42 CFR §483.60 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Partnership
Occupancy
138.8 residents on an average day (95% of 146 beds)
Resident voice
Resident council
Medicare history
Certified for 57 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.