The nursing home failed to protect residents from abuse and neglect by others. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
JENNIE B RICHMOND CHAFFEE NURSING HOME COMPANY INC
SPRINGVILLE, NY · Medicare-certified · 80 beds
Needs attention
Abuse citationNon-profit
3 of 5 overall
Jennie B Richmond Chaffee Nursing Home Company Inc in Springville has an overall 3-star rating, with a weak 2-star health inspection rating but strong 4-star staffing and 5-star quality measures. It also has a recent abuse citation, $68,591 in fines over the last 24 months, and reported nurse staffing of 3.92 hours per resident day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.9161 hrs/resident/day
Quality measures
Last inspection: June 27, 2025Penalties, last 24 months: $68,591recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9161.
Staffing detail
- Registered nurses
- 0.86
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.20
- Weekend nursing
- 3.31
Hours per resident per day.
Total staff turnover: 36%
Registered nurse turnover: 17%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
9.8%Steady
Residents with a fall causing major injury
1.5%Improving
Residents with pressure ulcers (bedsores)
3.3%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
8.8%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12.7%Worsening
Residents whose ability to walk got worse
8.8%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
18%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
22.8%Improving
Residents with depressive symptoms
0.8%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
94.1%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: G
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: E
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited April 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: E
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $68,591 was recorded.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $68,591 in total fines.
- $68,591
Federal fine
Jun 27, 2025
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 40.9 residents on an average day (51% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 51 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.