The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 688 — 42 CFR §483.25(c) — S/S: G
Nursing home report
Intercommunity Health & Rehabilitation Center
Registered name: INTERCOMMUNITY HEALTHCARE & REHABILITATION CENTER
NORWALK, CA · Medicare-certified · 86 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Intercommunity Health & Rehabilitation Center in Norwalk, CA has a 2-star overall rating, with 2-star health inspection and staffing ratings and 3-star quality measures. It reports 5.04 nurse staffing hours per resident day versus the 4.1 federal benchmark, and it has had $20,654 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
5.0388 hrs/resident/day
Quality measures
Last inspection: March 10, 2026Penalties, last 24 months: $20,654recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.0388.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 1.95
- Nurse aides
- 2.58
- Weekend nursing
- 4.65
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%2.3%Worsening
Residents with a fall causing major injury
2.5%1.4%Improving
Residents with pressure ulcers (bedsores)
7.4%5.9%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.6%3.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%22%Worsening
Residents whose ability to walk got worse
—2.2%—
Long-stay residents on antianxiety or sleep medication
11.4%16.7%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
3.5%0%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%90.2%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 640 — 42 CFR §483.20 — S/S: F
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $20,654 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $20,654 in total fines.
- $20,654
Federal fine
Aug 23, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of LONGWOOD MANAGEMENT CORPORATION · 38 homes · 2.1 stars avg
- Occupancy
- 80.9 residents on an average day (94% of 86 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.