The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 688 — 42 CFR §483.25(c) — S/S: G
Nursing home report
INTERCOMMUNITY HEALTHCARE & REHABILITATION CENTER
NORWALK, CA · Medicare-certified · 86 beds
Needs attention
For-profitChain member
2 of 5 overall
INTERCOMMUNITY HEALTHCARE & REHABILITATION CENTER (Norwalk, CA) has an overall 2-star rating, with 2-star health inspection and staffing ratings but 4-star quality measures. It has a recent federal penalty, $20,654 in fines over the last 24 months, and reported nurse staffing of 4.86 hours per resident per day, above the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
4.8561 hrs/resident/day
Quality measures
Last inspection: March 10, 2026Penalties, last 24 months: $20,654recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.8561.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 1.84
- Nurse aides
- 2.52
- Weekend nursing
- 4.60
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 9%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
2.1%Improving
Residents with a fall causing major injury
1.9%Improving
Residents with pressure ulcers (bedsores)
7.9%Improving
Residents with a urinary tract infection
2.1%Worsening
Residents who lost too much weight
4.5%Improving
Residents who were physically restrained
0.3%Improving
Residents needing more help with daily activities
19.2%Improving
Residents whose ability to walk got worse
2.3%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
16%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.3%Worsening
Residents with new or worsening incontinence
8.3%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
97.9%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 640 — 42 CFR §483.20 — S/S: F
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $20,654 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $20,654 in total fines.
- $20,654
Federal fine
Aug 23, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of LONGWOOD MANAGEMENT CORPORATION · 38 homes · 2.3 stars avg
- Occupancy
- 77.3 residents on an average day (90% of 86 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.