The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Intercommunity Health & Rehabilitation Center
Registered name: INTERCOMMUNITY HEALTHCARE & REHABILITATION CENTER
NORWALK, CA · Medicare-certified · 86 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
Intercommunity Health & Rehabilitation Center in Norwalk, CA has an overall 2-star rating, with 2 stars for health inspections and staffing and 3 stars for quality measures. It had $17,665 in fines in the last 24 months and a recent federal penalty; reported nurse staffing was 5.04 hours per resident per day, above the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
5.0388 hrs/resident/day
Quality measures
Last inspection: July 30, 2026Penalties, last 24 months: $17,665recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.0388.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 1.95
- Nurse aides
- 2.58
- Weekend nursing
- 4.65
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%2.3%Worsening
Residents with a fall causing major injury
2.5%1.4%Improving
Residents with pressure ulcers (bedsores)
7.4%5.9%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.6%3.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%22%Worsening
Residents whose ability to walk got worse
—2.2%—
Long-stay residents on antianxiety or sleep medication
11.4%16.7%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
3.5%0%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%90.2%Worsening
What the inspectors found
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 688 — 42 CFR §483.25(c) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 640 — 42 CFR §483.20 — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal fine of $17,665 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $20,654 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $38,319 in total fines.
- $17,665
Federal fine
Jul 30, 2026
- $20,654
Federal fine
Aug 23, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of LONGWOOD MANAGEMENT CORPORATION · 38 homes · 2.1 stars avg
- Occupancy
- 80.9 residents on an average day (94% of 86 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.