The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Quail Haven Village
Registered name: Inn at Quail Haven Village
Pinehurst, NC · Medicare-certified · 35 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Quail Haven Village has a 4 out of 5 star overall rating, with 4-star health inspection and staffing ratings but a lower 2-star quality measures rating. It reported 3.92 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.915 hrs/resident/day
Quality measures
Last inspection: June 19, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.915.
Staffing detail
- Registered nurses
- 0.57
- Licensed practical nurses
- 1.04
- Nurse aides
- 2.30
- Weekend nursing
- 3.26
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 0%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
22.7%30%Worsening
Residents with a fall causing major injury
11.1%0%Improving
Residents with pressure ulcers (bedsores)
7.1%4%Improving
Residents with a urinary tract infection
0%3.7%Worsening
Residents who lost too much weight
14.3%8.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.4%15%No change
Residents whose ability to walk got worse
—9.4%—
Long-stay residents on antianxiety or sleep medication
14.3%17.4%Worsening
Short-stay residents newly given an antipsychotic
1%2.8%Worsening
Residents with a long-term catheter
0%1.9%Worsening
Residents with new or worsening incontinence
35.1%17.3%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%98.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: E
The home failed to protect residents from the wrongful use of their belongings or money. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of LIBERTY SENIOR LIVING · 37 homes · 2.8 stars avg
- Occupancy
- 48.3 residents on an average day (138% of 35 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.