The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Inn at Quail Haven Village
Pinehurst, NC · Medicare-certified · 35 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
Overall rating: 2 of 5 stars. The home has low health inspection and quality ratings, but staffing is 4 of 5 stars and reported nurse staffing of 4.11 hours per resident per day is about equal to the federal benchmark of 4.1; there were no fines in the last 24 months, though there is a recent abuse citation.
Facility ratings
Health inspections
Staffing
4.1058 hrs/resident/day
Quality measures
Last inspection: June 19, 2025Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1058.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 1.10
- Nurse aides
- 2.40
- Weekend nursing
- 3.42
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—22.7%—
Residents with a fall causing major injury
14.7%3.4%Improving
Residents with pressure ulcers (bedsores)
6.4%2%Improving
Residents with a urinary tract infection
9.1%3.4%Improving
Residents who lost too much weight
16.7%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
23.8%15%Improving
Residents whose ability to walk got worse
—26%—
Long-stay residents on antianxiety or sleep medication
20%13.6%Improving
Short-stay residents newly given an antipsychotic
4.1%2%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
32.7%26.1%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%98.8%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: E
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of LIBERTY SENIOR LIVING · 37 homes · 2.6 stars avg
- Occupancy
- 43.7 residents on an average day (125% of 35 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.