HOLY CROSS HEALTH CENTER (MANCHESTER, NH) has an overall 5 out of 5 stars, with 5-star staffing and 4-star health inspections, plus 3-star quality measures. It reports 4.70 nurse staffing hours per resident per day, above the 4.1 federal benchmark, and has had $0 in fines in the last 24 months.
Last inspection: February 25, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6993.
Staffing detail
Registered nurses
0.78
Licensed practical nurses
0.92
Nurse aides
3.00
Weekend nursing
4.26
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
13%14.3%Worsening
Residents with a fall causing major injury
16.7%9.1%Improving
Residents with pressure ulcers (bedsores)
0%12.8%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.3%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
30.4%45%Worsening
Residents whose ability to walk got worse
—16.4%—
Long-stay residents on antianxiety or sleep medication
20.8%38.1%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
31.2%31.2%No change
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Church related
Occupancy
23.8 residents on an average day (60% of 40 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.