Nursing home report
MANCHESTER, NH · Medicare-certified · 40 beds
HOLY CROSS HEALTH CENTER in Manchester, NH has an overall 5-star rating, with 5 stars for health inspections and staffing and 4 stars for quality measures. It reports 4.78 nursing hours per resident per day versus the 4.1 federal benchmark, and had $0 in fines in the last 24 months.
Health inspections
Staffing
4.779 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.779.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited January 2023 — limited pattern, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: E
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited January 2025 — isolated incident, potential for harm.
F-Tag 868 — 42 CFR §483.75 — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited January 2023 — isolated incident, potential for harm.
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2023 — isolated incident, potential for harm.
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
Reported nurse staffing met or exceeded the federal recommendation.
Health inspection found 1 health deficiency.
Health inspection found 3 health deficiencies.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
