The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited March 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
Nursing home report
HOLSTON HEALTH & REHABILITATION CENTER
KNOXVILLE, TN · Medicare-certified · 94 beds
In good standing
For-profitChain member
5 of 5 overall
HOLSTON HEALTH & REHABILITATION CENTER in Knoxville has a 5-star overall rating, with 5 stars for health inspections and quality measures, but staffing is lower at 3 stars and reported nurse staffing is 3.85 hours per resident day versus the 4.1-hour federal benchmark. It had $0 in fines in the last 24 months, and recent inspection citations included resident rights/dignity, care planning, and protection from abuse and neglect.
Facility ratings
Health inspections
Staffing
3.8477 hrs/resident/day
Quality measures
Last inspection: December 11, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8477.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 0.77
- Nurse aides
- 2.33
- Weekend nursing
- 3.31
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 35%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.7%Improving
Residents with a fall causing major injury
4.9%Improving
Residents with pressure ulcers (bedsores)
1.4%Worsening
Residents with a urinary tract infection
3.3%Steady
Residents who lost too much weight
3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.5%Worsening
Residents whose ability to walk got worse
10.8%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
22.8%Improving
Short-stay residents newly given an antipsychotic
0.4%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
14.3%Worsening
Residents with depressive symptoms
11.1%Worsening
Long-stay residents given the seasonal flu vaccine
89.2%Steady
Long-stay residents given the pneumonia vaccine
99.2%Steady
Short-stay residents given the seasonal flu vaccine
92.1%Steady
Short-stay residents given the pneumonia vaccine
96.7%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
The home failed to protect residents from the wrongful use of their belongings or money. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: D
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited March 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONAL HEALTHCARE CORPORATION · 68 homes · 4 stars avg
- Occupancy
- 85.7 residents on an average day (91% of 94 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.