The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HOLLENBECK PALMS
LOS ANGELES, CA · Medicare-certified · 106 beds
In good standing
Non-profit
4 of 5 overall
Hollenbeck Palms in Los Angeles has an overall 4-star rating, with strong staffing at 5 stars and nurse staffing above the federal benchmark (4.65 vs. 4.1 hours per resident per day). Health inspection is lower at 3 stars, but there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.653 hrs/resident/day
Quality measures
Last inspection: February 24, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.653.
Staffing detail
- Registered nurses
- 0.85
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.94
- Weekend nursing
- 4.19
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.8%13.9%Worsening
Residents with a fall causing major injury
1.9%1.9%No change
Residents with pressure ulcers (bedsores)
3.2%5.4%Worsening
Residents with a urinary tract infection
0%2%Worsening
Residents who lost too much weight
4.2%13.6%Worsening
Residents who were physically restrained
1.9%1.9%No change
Residents needing more help with daily activities
23.1%45.2%Worsening
Residents whose ability to walk got worse
18.9%22.5%Worsening
Long-stay residents on antianxiety or sleep medication
8.2%6.5%Improving
Short-stay residents newly given an antipsychotic
0%5%Worsening
Residents with a long-term catheter
1.6%1.3%No change
Residents with new or worsening incontinence
14.3%25.8%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—94.4%—
Short-stay residents given the pneumonia vaccine
76.5%92%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 56.6 residents on an average day (53% of 106 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.