The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HOLLENBECK PALMS
LOS ANGELES, CA · Medicare-certified · 106 beds
In good standing
Non-profit
Data as of July 1, 2026
4 of 5 overall
Hollenbeck Palms in Los Angeles has an overall rating of 4 out of 5 stars, with strong staffing (5 out of 5) and reported nurse staffing above the federal benchmark (4.59 vs. 4.1 hours per resident per day). Its health inspection and quality measures are both 3 out of 5, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.5852 hrs/resident/day
Quality measures
Last inspection: February 24, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5852.
Staffing detail
- Registered nurses
- 0.77
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.96
- Weekend nursing
- 4.18
Hours per resident per day.
Total staff turnover: 28%
Registered nurse turnover: 30%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.7%12.2%Improving
Residents with a fall causing major injury
0%1.9%Worsening
Residents with pressure ulcers (bedsores)
4.9%5.5%Worsening
Residents with a urinary tract infection
4%3.8%No change
Residents who lost too much weight
17.1%15.9%Improving
Residents who were physically restrained
2%3.7%Worsening
Residents needing more help with daily activities
44.4%31.2%Improving
Residents whose ability to walk got worse
29%22%Improving
Long-stay residents on antianxiety or sleep medication
11.9%6.5%Improving
Short-stay residents newly given an antipsychotic
5%0%Improving
Residents with a long-term catheter
0%1.2%Worsening
Residents with new or worsening incontinence
21.9%10.9%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—94.4%—
Short-stay residents given the pneumonia vaccine
69.7%80%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 53.7 residents on an average day (51% of 106 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.