The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Holland Home - Raybrook Manor
Grand Rapids, MI · Medicare-certified · 101 beds
Needs attention
Abuse citationNon-profit
4 of 5 overall
Holland Home - Raybrook Manor has a 4 out of 5 overall rating, with strong staffing and quality measures ratings (both 5 out of 5) and reported staffing above the federal benchmark (4.71 vs. 4.1 hours per resident per day). The main caution is a weaker 2 out of 5 health inspection rating, a recent abuse citation, and no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.7135 hrs/resident/day
Quality measures
Last inspection: December 23, 2025Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7135.
Staffing detail
- Registered nurses
- 0.88
- Licensed practical nurses
- 0.78
- Nurse aides
- 3.06
- Weekend nursing
- 4.19
Hours per resident per day.
Total staff turnover: 32%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12%10.9%Improving
Residents with a fall causing major injury
5.1%2.3%Improving
Residents with pressure ulcers (bedsores)
8.5%4.4%Improving
Residents with a urinary tract infection
2.6%0%Improving
Residents who lost too much weight
12.7%3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.4%8.6%Worsening
Residents whose ability to walk got worse
9.9%5.7%Improving
Long-stay residents on antianxiety or sleep medication
15.9%19.4%Worsening
Short-stay residents newly given an antipsychotic
0%5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
23.7%22.5%Improving
Residents with depressive symptoms
1.4%1.3%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.6%—
Short-stay residents given the pneumonia vaccine
91.3%93.9%Improving
What the inspectors found
The home failed to keep residents’ personal and medical records private and confidential. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited November 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The nursing home failed to protect residents from abuse and neglect by others. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 10 days
Medicare/Medicaid payment denial
Feb 5, 2025
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 90.3 residents on an average day (89% of 101 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.