The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HILO BENIOFF MEDICAL CENTER
HILO, HI · Medicare-certified · 52 beds
In good standing
Government-runChain member
4 of 5 overall
Hilo Benioff Medical Center has an overall 4-star rating, with strong staffing (5 stars and 5.61 nursing hours per resident per day versus the 4.1 federal benchmark) but weaker quality measures at 2 stars and a 3-star health inspection rating. There were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
5.6135 hrs/resident/day
Quality measures
Last inspection: February 7, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.6135.
Staffing detail
- Registered nurses
- 1.49
- Licensed practical nurses
- 0.85
- Nurse aides
- 3.28
- Weekend nursing
- 4.89
Hours per resident per day.
Total staff turnover: 28%
Registered nurse turnover: 22%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
32.4%33.3%Worsening
Residents with a fall causing major injury
2.1%0%Improving
Residents with pressure ulcers (bedsores)
5.5%3.1%Improving
Residents with a urinary tract infection
2.1%0%Improving
Residents who lost too much weight
4.3%2.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20%5.7%Improving
Residents whose ability to walk got worse
—41.3%—
Long-stay residents on antianxiety or sleep medication
10.9%13.3%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
14.1%10%Improving
Residents with depressive symptoms
9.8%4.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
97.9%94.2%Worsening
Short-stay residents given the pneumonia vaccine
—65.9%—
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to properly train staff about dementia care and how to recognize and report abuse, neglect, and exploitation. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 943 — 42 CFR §483.95 — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to protect residents from abuse and neglect by others. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Government - State
- Chain
- Part of HAWAII HEALTH SYSTEMS CORPORATION · 6 homes · 4.2 stars avg
- Occupancy
- 54.9 residents on an average day (106% of 52 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.