The nursing home failed to protect residents from abuse and neglect by others. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
HILLSIDE MANOR REHAB & EXTENDED CARE CENTER
JAMAICA EST, NY · Medicare-certified · 400 beds
Needs attention
For-profit
3 of 5 overall
Hillside Manor Rehab & Extended Care Center has a 3-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 5-star quality measures. It has had $34,947 in fines in the last 24 months and a recent federal penalty, and reported nurse staffing is 3.49 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.4879 hrs/resident/day
Quality measures
Last inspection: July 16, 2025Penalties, last 24 months: $34,947recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4879.
Staffing detail
- Registered nurses
- 0.76
- Licensed practical nurses
- 0.45
- Nurse aides
- 2.28
- Weekend nursing
- 3.11
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 34%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5%6.4%Worsening
Residents with a fall causing major injury
1.8%0.3%Improving
Residents with pressure ulcers (bedsores)
7.5%5.3%Improving
Residents with a urinary tract infection
1.2%1.4%No change
Residents who lost too much weight
9.7%4.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.9%7%Improving
Residents whose ability to walk got worse
37.7%7.2%Improving
Long-stay residents on antianxiety or sleep medication
5.9%3.9%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.4%0.2%No change
Residents with new or worsening incontinence
23.9%9.8%Improving
Residents with depressive symptoms
1.7%3.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.2%—
Long-stay residents given the pneumonia vaccine
99.1%100%Improving
Short-stay residents given the seasonal flu vaccine
—91.2%—
Short-stay residents given the pneumonia vaccine
89.7%91.7%Improving
What the inspectors found
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited October 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $34,947 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $34,947 in total fines.
- $34,947
Federal fine
Sep 30, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 369.6 residents on an average day (92% of 400 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.