GoodStanding

Nursing home report

HILLCREST POST ACUTE

PETALUMA, CA · Medicare-certified · 59 beds

In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall

HILLCREST POST ACUTE (PETALUMA, CA) has a 4-star overall rating, with 4-star health inspection, staffing, and quality scores. It reports 4.38 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had $0 in fines over the last 24 months; recent inspection citations included infection prevention and control and posting nurse staffing information.

Facility ratings

Health inspections

Staffing

4.3782 hrs/resident/day

Quality measures

Last inspection: September 11, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3782.

Staffing detail

Registered nurses
0.51
Licensed practical nurses
1.29
Nurse aides
2.58
Weekend nursing
4.02

Hours per resident per day.

Total staff turnover: 26%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

12.9%16.7%Worsening

Residents with a fall causing major injury

0%0%No change

Residents with pressure ulcers (bedsores)

2.7%0%Improving

Residents with a urinary tract infection

7%0%Improving

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

11.8%17.2%Worsening

Residents whose ability to walk got worse

17.7%

Long-stay residents on antianxiety or sleep medication

10.5%20.6%Worsening

Short-stay residents newly given an antipsychotic

3.5%1.2%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

22.2%18.5%Improving

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

93.6%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

91.6%

Short-stay residents given the pneumonia vaccine

88.7%84.3%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited April 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 732 — 42 CFR §483.35(i) — S/S: F

The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited April 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 882 — 42 CFR §483.80 — S/S: F

The home failed to properly dispose of garbage and other waste. Cited September 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 814 — 42 CFR §483.60 — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found

Operator & ownership

Recent ownership change · Aug 1, 2016

Now operated by Hillcrest Post Acute, previously The Oaks.

Ownership
For profit - Limited Liability company
Chain
Part of WEST HARBOR HEALTHCARE · 8 homes · 3.6 stars avg
Occupancy
54.1 residents on an average day (92% of 59 beds)
Resident voice
Resident council
Medicare history
Certified for 46 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.