HILLCREST POST ACUTE (PETALUMA, CA) has an overall 5-star rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. Reported nurse staffing is 4.16 hours per resident per day, just above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: September 11, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1643.
Staffing detail
Registered nurses
0.47
Licensed practical nurses
1.18
Nurse aides
2.51
Weekend nursing
3.85
Hours per resident per day.
Total staff turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
8.3%16.1%Worsening
Residents with a fall causing major injury
0%2.7%Worsening
Residents with pressure ulcers (bedsores)
4.8%0%Improving
Residents with a urinary tract infection
0%2.7%Worsening
Residents who lost too much weight
0%5.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
36.7%10%Improving
Residents whose ability to walk got worse
—18.4%—
Long-stay residents on antianxiety or sleep medication
13.5%14.3%Worsening
Short-stay residents newly given an antipsychotic
0%1.4%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.4%19.7%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—93.6%—
Long-stay residents given the pneumonia vaccine
100%97.3%Worsening
Short-stay residents given the seasonal flu vaccine
—91.6%—
Short-stay residents given the pneumonia vaccine
92.5%81.6%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: F
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 882 — 42 CFR §483.80 — S/S: F
The home failed to properly dispose of garbage and other waste. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 814 — 42 CFR §483.60 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of WEST HARBOR HEALTHCARE · 8 homes · 3.6 stars avg
Occupancy
54.9 residents on an average day (93% of 59 beds)
Resident voice
Resident council
Medicare history
Certified for 45 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.