The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Hillcrest Nursing Home
San Bernardino, CA · Medicare-certified · 59 beds
In good standing
For-profit
5 of 5 overall
Hillcrest Nursing Home has a 5 out of 5 star overall rating, with 5 stars for health inspections and quality measures, but 1 star for staffing. It had $0 in fines in the last 24 months, though recent inspection citations included food service, menu/nutrition, and resident transfer/discharge issues.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: November 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Staffing detail
Total staff turnover: 57%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Residents with a fall causing major injury
5.5%Worsening
Residents with pressure ulcers (bedsores)
3.1%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15.9%Improving
Residents whose ability to walk got worse
4.3%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
25.6%Worsening
Residents with a long-term catheter
1.9%Worsening
Residents with new or worsening incontinence
8.5%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
95%Steady
Short-stay residents given the pneumonia vaccine
95.8%Steady
What the inspectors found
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited July 2024 — limited pattern, potential for harm.
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F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited March 2022 — limited pattern, potential for harm.
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F-Tag 622 — 42 CFR §483.15 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited November 2025 — isolated incident, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The home failed to monitor antibiotic use properly. Cited November 2025 — isolated incident, potential for harm.
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F-Tag 881 — 42 CFR §483.80 — S/S: D
Recent history
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
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- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 46.6 residents on an average day (79% of 59 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.