The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Hillcrest Living
Registered name: Hillcrest Home
Sumner, IA · Medicare-certified · 61 beds
In good standing
Non-profit
Data as of September 1, 2026
3 of 5 overall
Hillcrest Living in Sumner, IA has an overall 3-star rating, with strong staffing at 5 stars and reported nurse staffing above the federal benchmark (4.43 vs. 4.1 hours per resident per day), but lower 2-star health inspection and quality ratings. There were no fines in the last 24 months, though recent inspection citations included accident hazards, quality of services, and medication storage/labeling issues.
Facility ratings
Health inspections
Staffing
4.4281 hrs/resident/day
Quality measures
Last inspection: July 2, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.4281.
Staffing detail
- Registered nurses
- 0.58
- Licensed practical nurses
- 0.55
- Nurse aides
- 3.30
- Weekend nursing
- 3.66
Hours per resident per day.
Total staff turnover: 29%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10%26.5%Worsening
Residents with a fall causing major injury
2.5%4.8%Worsening
Residents with pressure ulcers (bedsores)
13.1%12.5%Improving
Residents with a urinary tract infection
2.7%2.4%No change
Residents who lost too much weight
10%5.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
25%25.7%Worsening
Residents whose ability to walk got worse
—24.2%—
Long-stay residents on antianxiety or sleep medication
21.2%36.1%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
6.3%4.2%Improving
Residents with new or worsening incontinence
25.9%27.6%Worsening
Residents with depressive symptoms
2.6%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—65.7%—
Short-stay residents given the pneumonia vaccine
82.4%91.4%Improving
What the inspectors found
The nursing home failed to provide services that met professional standards of quality. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G
The home failed to properly label and securely store medications and biologicals. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to protect residents from the wrongful use of their belongings or money. Cited July 2026 — isolated incident, potential for harm.
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F-Tag 602 — 42 CFR §483.12 — S/S: D
The home failed to properly assess a resident after a major change in condition. Cited July 2026 — isolated incident, potential for harm.
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F-Tag 637 — 42 CFR §483.20(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 14 days
Medicare/Medicaid payment denial
Apr 25, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 46.6 residents on an average day (76% of 61 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.