The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Hillcrest Home
Sumner, IA · Medicare-certified · 61 beds
In good standing
Non-profit
5 of 5 overall
Hillcrest Home (Sumner, IA) has an overall 5-star rating, with strong staffing and health inspection scores but a lower 2-star quality measures rating. It reported no fines in the last 24 months, and its nurse staffing was 4.11 hours per resident per day, about equal to the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
4.1118 hrs/resident/day
Quality measures
Last inspection: May 15, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1118.
Staffing detail
- Registered nurses
- 0.62
- Licensed practical nurses
- 0.44
- Nurse aides
- 3.05
- Weekend nursing
- 3.52
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 13%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.1%15.4%Worsening
Residents with a fall causing major injury
2.5%2.5%No change
Residents with pressure ulcers (bedsores)
3.3%15%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
8.8%9.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.1%18.8%Worsening
Residents whose ability to walk got worse
—19.7%—
Long-stay residents on antianxiety or sleep medication
17.1%26.5%Worsening
Short-stay residents newly given an antipsychotic
0%4%Worsening
Residents with a long-term catheter
3.8%2.9%Improving
Residents with new or worsening incontinence
39.1%33.5%Improving
Residents with depressive symptoms
5.4%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—65.7%—
Short-stay residents given the pneumonia vaccine
83.3%89.5%Improving
What the inspectors found
The nursing home failed to provide services that met professional standards of quality. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: D
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: D
The nursing home failed to get a doctor’s admission order and make sure the resident was under a doctor’s care. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 710 — 42 CFR §483.30 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 14 days
Medicare/Medicaid payment denial
Apr 25, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 48.2 residents on an average day (79% of 61 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.