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Nursing home report

HILLCREST HEIGHTS HEALTHCARE CENTER

SAN DIEGO, CA · Medicare-certified · 96 beds

In good standing
For-profitChain member
3 of 5 overall

HILLCREST HEIGHTS HEALTHCARE CENTER has a 3 out of 5 overall rating, with 3-star health inspections and stronger 4-star staffing and quality measures. It reported 4.09 nurse staffing hours per resident per day, just below the federal benchmark of 4.1, had $0 in fines in the last 24 months, and recent citations involved food safety, pharmaceutical services, and medication errors.

Facility ratings

Health inspections

Staffing

4.0869 hrs/resident/day

Quality measures

Last inspection: November 25, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0869.

Staffing detail

Registered nurses
0.65
Licensed practical nurses
0.96
Nurse aides
2.48
Weekend nursing
3.78

Hours per resident per day.

Total staff turnover: 28%
Registered nurse turnover: 42%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

4.8%6.1%Worsening

Residents with a fall causing major injury

1.3%1.5%No change

Residents with pressure ulcers (bedsores)

2.6%0%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

4.3%1.5%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

11.8%5.2%Improving

Residents whose ability to walk got worse

10.3%3.8%Improving

Long-stay residents on antianxiety or sleep medication

14.9%15.2%No change

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

26.8%9.2%Improving

Residents with depressive symptoms

4.8%1.7%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.8%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

98.6%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: E

The home failed to make sure residents got food that met their allergies, intolerances, and preferences. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 806 — 42 CFR §483.60 — S/S: E

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $6,351 in total fines.

  • Federal fine

    May 30, 2023

    $6,351

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of ASPEN SKILLED HEALTHCARE · 35 homes · 3.5 stars avg
Occupancy
90.3 residents on an average day (94% of 96 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.