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Nursing home report

Hillcrest Health Care Services & Mica Hill Estates

Registered name: Hillcrest Health Care Center

Hawarden, IA · Medicare-certified · 64 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall

Hillcrest Health Care Services & Mica Hill Estates in Hawarden, IA has a 1-star overall rating, with 1-star health inspections, 2-star staffing, and 3-star quality measures. It reports 3.11 nursing hours per resident per day versus the 4.1 federal benchmark, $8,649 in fines in the last 24 months, and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.1055 hrs/resident/day

Quality measures

Last inspection: May 6, 2026Penalties, last 24 months: $8,649recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1055.

Staffing detail

Registered nurses
0.61
Licensed practical nurses
0.76
Nurse aides
1.73
Weekend nursing
2.56

Hours per resident per day.

Total staff turnover: 75%
Registered nurse turnover: 80%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15.4%26.5%Worsening

Residents with a fall causing major injury

4.9%2.1%Improving

Residents with pressure ulcers (bedsores)

5.6%5.9%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

5.4%9.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

23.5%20.5%Improving

Residents whose ability to walk got worse

26.6%6.7%Improving

Long-stay residents on antianxiety or sleep medication

15.8%15.9%No change

Short-stay residents newly given an antipsychotic

0%

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

33%18.9%Improving

Residents with depressive symptoms

21.6%4.3%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

95.9%

Long-stay residents given the pneumonia vaccine

82.9%89.6%Improving

Short-stay residents given the seasonal flu vaccine

43.5%

Short-stay residents given the pneumonia vaccine

48.1%

What the inspectors found

The home failed to ensure residents received food prepared in a form that met their individual needs. Cited January 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 805 — 42 CFR §483.60 — S/S: K

The nursing home failed to protect residents from abuse and neglect by others. Cited March 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $8,649 was recorded.

Penalties & enforcement

On record with Medicare: 2 fines · $25,450 in total fines.

  • Federal fine

    Jul 28, 2024

    $8,649
  • Federal fine

    Jan 31, 2024

    $16,801

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
Occupancy
53.6 residents on an average day (84% of 64 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.