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Nursing home report

HIGHLAND REHABILITATION AND NURSING CENTER

MIDDLETOWN, NY · Medicare-certified · 98 beds

Needs attention
For-profitChain member
1 of 5 overall

Overall rating: 1 out of 5 stars. Highland Rehabilitation and Nursing Center has the lowest overall rating, with 1-star health inspections and quality measures, 2-star staffing, nurse staffing below the federal benchmark (3.69 vs 4.1 hours per resident per day), and no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.6857 hrs/resident/day

Quality measures

Last inspection: February 6, 2026Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6857.

Staffing detail

Registered nurses
0.58
Licensed practical nurses
0.82
Nurse aides
2.29
Weekend nursing
2.95

Hours per resident per day.

Total staff turnover: 54%
Registered nurse turnover: 67%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

8.2%Worsening

Residents with a fall causing major injury

2.9%Steady

Residents with pressure ulcers (bedsores)

4.7%Improving

Residents with a urinary tract infection

2.7%Worsening

Residents who lost too much weight

16.9%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

16.9%Improving

Residents whose ability to walk got worse

24%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

10.9%Improving

Short-stay residents newly given an antipsychotic

2.8%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

7.8%Improving

Residents with depressive symptoms

0.7%Improving

Long-stay residents given the seasonal flu vaccine

94%Steady

Long-stay residents given the pneumonia vaccine

83.2%Improving

Short-stay residents given the seasonal flu vaccine

28.9%Steady

Short-stay residents given the pneumonia vaccine

37.4%Improving

What the inspectors found

The home failed to make sure each resident got a nourishing, balanced diet that met daily nutrition and special dietary needs. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 800 — 42 CFR §483.60 — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 838 — 42 CFR §483.70 — S/S: E

The home failed to educate residents and staff about COVID-19 vaccination, offer the vaccine to eligible people, and properly record vaccination status. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 887 — 42 CFR §483.80 — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of PERSONAL HEALTHCARE MANAGEMENT · 21 homes · 3 stars avg
Occupancy
90.4 residents on an average day (92% of 98 beds)
Resident voice
Resident council
Medicare history
Certified for 49 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.