GoodStanding

Nursing home report

Highland Palms Healthcare Center

Highland, CA · Medicare-certified · 99 beds

In good standing
For-profitChain member
5 of 5 overall

Highland Palms Healthcare Center has a 5-star overall rating, with strong quality measures and a 4-star health inspection rating, but a low 2-star staffing rating. Reported nurse staffing is 3.98 hours per resident per day, slightly below the federal benchmark of 4.1, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.9778 hrs/resident/day

Quality measures

Last inspection: March 17, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9778.

Staffing detail

Registered nurses
0.25
Licensed practical nurses
1.23
Nurse aides
2.49
Weekend nursing
3.82

Hours per resident per day.

Total staff turnover: 35%
Registered nurse turnover: 14%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

5%0%Improving

Residents with a fall causing major injury

0%0%No change

Residents with pressure ulcers (bedsores)

30.1%12.9%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

5%5.4%No change

Residents whose ability to walk got worse

9.8%0%Improving

Long-stay residents on antianxiety or sleep medication

13.8%10%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

4.1%3.8%No change

Residents with depressive symptoms

38.5%24.6%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

100%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2022 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited October 2022 — limited pattern, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited March 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: D

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited March 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: D

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of PACS GROUP · 279 homes · 3 stars avg
Occupancy
90.2 residents on an average day (91% of 99 beds)
Resident voice
Resident council
Medicare history
Certified for 53 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.