Nursing home report
Fayetteville, NC · Medicare-certified · 106 beds
Highland House Rehabilitation and Healthcare in Fayetteville has a 2-star overall rating, with a 1-star staffing rating and 3.50 nurse hours per resident per day versus the 4.1-hour federal benchmark. It has no fines in the last 24 months, but recent inspection citations included care for bowel/bladder issues and catheter care, maintaining a safe and clean environment, and protecting residents' belongings or money.
Health inspections
Staffing
3.4967 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4967.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited August 2023 — limited pattern, potential for harm.
F-Tag 690 — 42 CFR §483.25(e) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2026 — isolated incident, potential for harm.
F-Tag 584 — 42 CFR §483.10 — S/S: D
The home failed to protect residents from the wrongful use of their belongings or money. Cited March 2026 — isolated incident, potential for harm.
F-Tag 602 — 42 CFR §483.12 — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited March 2026 — isolated incident, potential for harm.
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to make sure a resident could get needed vision and hearing services. Cited March 2026 — isolated incident, potential for harm.
F-Tag 685 — 42 CFR §483.25 — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 6 health deficiencies.
Health inspection found 6 health deficiencies.
Health inspection found 2 health deficiencies.
Now operated by Highland House Rehabilitation and Healthcare, previously Highland House Rehabilitation & Healthcare.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
