Nursing home report
Fayetteville, NC · Medicare-certified · 106 beds
Highland House Rehabilitation and Healthcare has an overall rating of 2 out of 5 stars, with a 1-star staffing rating and 2-star quality measures rating. Reported nurse staffing is 3.35 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months; recent inspection citations included care for continence/catheter and urinary tract infections, protection of resident belongings or money, and access to vision and hearing services.
Health inspections
Staffing
3.3521 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3521.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited August 2023 — limited pattern, potential for harm.
F-Tag 690 — 42 CFR §483.25(e) — S/S: E
The home failed to protect residents from the wrongful use of their belongings or money. Cited March 2026 — isolated incident, potential for harm.
F-Tag 602 — 42 CFR §483.12 — S/S: D
The nursing home failed to make sure a resident could get needed vision and hearing services. Cited March 2026 — isolated incident, potential for harm.
F-Tag 685 — 42 CFR §483.25 — S/S: D
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2026 — isolated incident, potential for harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited March 2026 — isolated incident, potential for harm.
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 6 health deficiencies.
Health inspection found 6 health deficiencies.
Health inspection found 2 health deficiencies.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
