The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
HIGHLAND HOUSE NURSING & REHABILITATION CENTER
GRANTS PASS, OR · Medicare-certified · 119 beds
Needs attention
For-profitChain member
1 of 5 overall
Overall: 1 out of 5 stars. Highland House Nursing & Rehabilitation Center has a very low health inspection rating (1/5), moderate staffing (3/5) with reported nurse staffing above the federal benchmark (4.88 vs 4.1 hours/resident/day), and $36,852 in fines over the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.8753 hrs/resident/day
Quality measures
Last inspection: December 3, 2025Penalties, last 24 months: $36,852recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.8753.
Staffing detail
- Registered nurses
- 0.30
- Licensed practical nurses
- 1.19
- Nurse aides
- 3.39
- Weekend nursing
- 4.19
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 69%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
22.5%20%Improving
Residents with a fall causing major injury
0%1.5%Worsening
Residents with pressure ulcers (bedsores)
2.9%6.8%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%1.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.9%9.4%Improving
Residents whose ability to walk got worse
16.8%25.8%Worsening
Long-stay residents on antianxiety or sleep medication
16.4%12.5%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.3%1.2%No change
Residents with new or worsening incontinence
37.8%28.1%Improving
Residents with depressive symptoms
3.3%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.2%—
Long-stay residents given the pneumonia vaccine
97%94.1%Worsening
Short-stay residents given the seasonal flu vaccine
—72.7%—
Short-stay residents given the pneumonia vaccine
78.7%89.3%Improving
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $36,852 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $36,852 in total fines · 1 payment denial.
- $36,852
Federal fine
Oct 8, 2024
- 6 days
Medicare/Medicaid payment denial
Jun 14, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of VOLARE HEALTH · 16 homes · 1.9 stars avg
- Occupancy
- 91.7 residents on an average day (77% of 119 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 44 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.