The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
HIGHLAND HOUSE NURSING & REHABILITATION CENTER
GRANTS PASS, OR · Medicare-certified · 119 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Overall rating: 1 of 5 stars. HIGHLAND HOUSE NURSING & REHABILITATION CENTER has a 1-star health inspection rating, 2-star staffing, and a recent federal penalty with $36,852 in fines over the last 24 months; reported nurse staffing is 4.41 hours per resident per day, slightly above the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.4091 hrs/resident/day
Quality measures
Last inspection: April 22, 2026Penalties, last 24 months: $36,852recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.4091.
Staffing detail
- Registered nurses
- 0.20
- Licensed practical nurses
- 1.07
- Nurse aides
- 3.14
- Weekend nursing
- 3.98
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20.8%22.7%Worsening
Residents with a fall causing major injury
1.4%0%Improving
Residents with pressure ulcers (bedsores)
5.5%5.4%No change
Residents with a urinary tract infection
1.4%3.1%Worsening
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.6%14.8%Improving
Residents whose ability to walk got worse
16.8%9.2%Improving
Long-stay residents on antianxiety or sleep medication
16.9%14.8%Improving
Short-stay residents newly given an antipsychotic
0.9%2.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
21.1%30.9%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.2%—
Long-stay residents given the pneumonia vaccine
100%98.5%Worsening
Short-stay residents given the seasonal flu vaccine
—72.7%—
Short-stay residents given the pneumonia vaccine
85.3%91.1%Improving
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
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- PENALTY
A federal fine of $36,852 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $36,852 in total fines · 1 payment denial.
- $36,852
Federal fine
Oct 8, 2024
- 6 days
Medicare/Medicaid payment denial
Jun 14, 2024
Operator & ownership
Recent ownership change · Mar 1, 2023
Now operated by Grants Pass Nursing & Rehab Center LLC, previously Avalon Health Care - Highland House LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of VOLARE HEALTH · 16 homes · 1.7 stars avg
- Occupancy
- 95.7 residents on an average day (80% of 119 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 45 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.